14 Mar 2023
  

Collaborate and Build Solutions for the Bank and Fintech Industry!

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Ankit Singh

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fintech app

In the last few years, the collaboration between banks/Fintech players has dramatically improved.

This has led to many regulatory changes, customer adoption, and customer-centric digital ecosystems. In addition, further digitization has been triggered by the COVID-19 pandemic.

Customers are becoming more comfortable using online services to manage finances as e-wallets have replaced cash payments.

Businesses prefer to collect payments from third-party payment aggregators.

Fintechs can be catalysts for banks because of the constant evolution in customer behavior.

Banks will be equipped with cutting-edge technology, including machine learning and artificial intelligence, to improve their services and meet customers’ changing needs. Given the optimism surrounding them, one can only imagine how such partnerships will pan out in the future.

What are the main factors driving collaborations between banks and Fintech companies?

Fintech  app development is creating new markets, products, and business models to meet the fast-paced financial industry. The sector was resilient even during the COVID-19 pandemic. Today, it has many unicorns that collectively are disrupting the financial industry.

Fintechs have the potential to make a difference, but they need more capital to achieve the changes they desire. Banks are here to help. Banks can provide huge funds reserves that banks can use to help Fintechs innovate and then leverage these innovations.

But, Fintech is more than just revenue investment. Collaboration between banks and Fintechs has additional benefits:

1. Reputation as a brand – Banks are legacy institutions with an excellent market reputation. Fintechs have the potential to make a lot of money from their status and reputation and quickly build loyal customer bases.

2. Digital innovations – Digital payment solutions profoundly impact customer behavior. Banks and Fintechs can collaborate to sustain this change and grow together in the financial sector.

3. Broad consumer base – Think of the collaboration between banks and Fintechs as a relationship: “you scratch mine, I’ll scratch it yours.” Each party can tap into the other’s existing customers, further allowing them to increase their market share and reach an untapped segment.

4. Budget – Banks have large budgets. Fintechs can leverage bank budgets to improve their product range and technology. The bank can then incorporate new services it developed into its system, giving it an advantage in scaling and gaining market share.

5. Scalability – Collaboration between the entities can help each other scale up or down quickly depending on customer response and overall needs. They can also brainstorm ways to add more customer-centric features if their combined efforts are successful.

6. Market experience – Consider banks as feet-on-street entities. Fintechs can benefit from their on-the-ground knowledge to help them in the cost of building a FinTech app, and launching products that meet customers’ needs.

7. Fintech-based products – Fintechs offer banks technologically advanced financial products that can streamline and speed up their banking processes.

Also ReadWhat is the Cost of Building a Fintech App?

How can one evaluate the client’s commitment to data security as banks and Fintech startups collaborate to offer new-age financial services?

Security is a top priority for any Fintech or bank. They are very strict about this matter and will not compromise on security. When a bank is looking to partner with Fintech, security,and compliance are often the first thing that comes up. If Fintech attempts to compromise the data security of a customer, negotiations between them will end immediately. Only after the parties have mutually understood all the rules and regulations can new products be built and launched on the market.

Cybercriminals are on the rise, and it is time for cyber professionals to get involved. They must develop new cyber policies and find better ways to protect and manage customer data. In addition, banks and Fintech need more robust and hack-proof systems to get customers to use their services without hesitation.

Also Read8 Trends in Fintech Mobile App 2023 that are Revolutionizing the Market !

FinTech’s role in accelerating financial inclusion

20% of Indians are still not banked. Financial inclusion can be facilitated by a fintech  app development company combining the best of existing and emerging technologies. This will make banking more accessible, affordable, and cost-effective for millions of unbanked or underbanked Indians.

The government has laid the foundation for Fintech to offer flexible and innovative digital banking through regulations such as the Unified Payments Interface, Aadhaar, and open application programming interfaces.

Fintech app development companies with lower operational costs are more innovative and agile than traditional banks. Here are some ways they can be a leader:

  • Financial services extended to remote areas of the country

India is the second largest country with the highest active internet user. Fintech app development company can reach remote areas without needing physical bank branches by leveraging internet penetration and online banking. Fintech app development company provide access to essential products and services such as savings instruments and financing. This allows people living in remote areas and low-income individuals who cannot open bank branches to save money and grow their wealth.

  • Access to credit is increasing

Fintech companies do not require any paperwork to lend, unlike traditional banks. It makes borrowing money from them more accessible and quicker than traditional banks. Fintech companies use ArtificiaI Intelligence to assess the risk of customers with low or no credit histories. These assessments are based on indicators such as income and spending patterns. This allows small-ticket borrowers and local businesses to access microfinancing services that enable them to make capital investments and purchase essential items.

  • Innovation with speed and compliance

Fintech companies have a lower compliance burden than their traditional counterparts. Fintech companies can quickly roll out new features and products. They do this by testing their innovations in secure sandboxes and ensuring compliance with government regulations and data security. This allows fintech companies to offer innovative products and services faster while being safe.

  • Promoting a cashless economy

Fintech innovations allow for fast and secure digital payments. For example, fintech companies can instantly verify and transfer digital funds using AI. In addition, online payment options offer greater flexibility, convenience, and ease, increase access to essential goods and services, and are more convenient. For example, online ordering of LPG cylinders and paying utility bills can be done from the comfort of your home.

FinTech Cybersecurity Solutions

Your top concern should be cybersecurity during development.

Many organizations need more resources to ensure their platform is secure. How can you explain the record-breaking yearly numbers of cyber attacks and data leakage?

Companies concerned about their financial health and reputation must use the most recent techniques in data security. So what can you do for your business to be protected?

Let’s look at the best practices to build secure FinTech solutions.

Data encryption

Tokenization and encryption are extremely effective financial security solutions.

Encryption is the process of encoding information into code that requires special keys to decipher it to a readable format. Complex encryption algorithms such as the:

  • RSA. An extremely secure algorithm that uses both public encryption and private encryption keys.
  • Twofish. Twofish is a freeware algorithm that encrypts data in 128-bit blocks.
  • 3DES. This is the preferred encryption method to encrypt credit card PINs. Triple DES splits data into 64-bit blocks and ciphers each block three times.

Tokenization refers to replacing sensitive data with a generated number (token). Then, use unique databases (token vaults) to decrypt the original data and convert it into a usable format.

To make your application more secure, you can encrypt the token vault.

Role-Based Access Control

RBAC limits access to the network according to the user’s relationship with the organization. Your application may have one of the following roles:

  • Administrator
  • Manager
  • IT specialist
  • Support staff online
  • Customer

Because of a different access level, end-users and employees will need access to corporate information. This will help you reduce both internal and external security threats.

It takes a lot of knowledge and expertise to develop an RBAC-enabled FinTech app. Therefore, you should choose an on demand app development company with the right technology stack and background.

Secure application logic

For FinTech security, a strict password policy is essential. However, more is needed to protect your application against targeted attacks.

It is essential to use precise authentication technology, such as:

  • One-Time Password (OTP system). As an extra layer of protection, dynamic PINs are used. How do active PINs work? 
  • Monitoring.  This solution can also prevent data breaches by blocking accounts after suspicious transactions.
  • Log-ins are quick. For financial data protection, a shorter session is a good idea. Why?

Adaptive authentication. Multi-factor authentication does not work. Multi-factor authentication is not a panacea. It can increase data breach risk (for instance, if hackers manage to clone your phone). Using adaptive authentication, your system can analyze user behavior and detect suspicious activity. As a result, your platform will be more secure in financial and personal data.

DevSecOps

Cybersecurity is not the solution. Every day, more than 350,000 harmful and malicious applications are registered by Internet security institutions. In addition, the government’s FinTech regulations are constantly evolving. So how can you keep up with the changing FinTech cybersecurity landscape?

There is a solution. To create secure FinTech solutions, you should use DevSecOps.  DevSecOps makes cybersecurity an integral part of the production pipeline. This includes architecture design and coding as well as testing.

Test

How can you make FinTech software more efficient? These are proven ways to build a secure FinTech platform.

  • Establish a professional security testing group. Hire vetted engineers, managers, and programmers who can develop realistic scenarios for data breaches and help you improve your code. Hiring FinTech security testers through an outsourcing vendor is the fastest and most cost-effective method.
  • Run penetration tests. This refers to fake attacks on your application. This will help you identify potential vulnerabilities and fix them with attack-resistant code.
  • Do an IT security audit. Security audits are more than just testing. This complex process can reveal technological flaws and evaluate FinTech compliance. It also helps to verify the effectiveness of your security strategy.

Audit and testing help to set priorities in development. These processes, however, depend on the skills of developers and testers and their interactions.

COVID +FINTECH: A GAME CHANGER IN SME FINANCING?

Six years ago, over half of all transactions by SME retailers were paper-based. This was either cash or cheques. This world is long gone. Why? Covid-19 was a significant factor in digital payments receiving a boost. Many physical transactions were impossible for a long time due to the pandemic. This made small businesses need digital alternatives, such as mobile payments, cards, or online. Covid made ecommerce attractive even for small merchants.

  • Customers with difficult needs

This is how SME financing has changed. We need to recognize that small businesses are demanding customers, regardless of what banks may say about the importance of SMEs in public. Banks cannot serve SME clients with the same intensive approach as large corporations. They could not perform this segment using the same highly automated methods they use for consumers.

Because small customers can’t afford to pay for expensive risk assessments or management strategies, the corporate approach could have been more feasible. However, the automated consumer approach proved unreliable as businesses require additional information that credit information providers need to provide. As a result, lenders had to make decisions on a limited amount of data. This led to poor credit decisions and poor SME portfolio performance.

  • A unique opportunity

Fintech can help fill this gap. The potential for new models that tap into real-time transactional information from SMEs is excellent. This allows for quicker and better-informed decisions about capital requirements and risk. Funding Circle, Ant Financial, eFactor, and Fawry Microfinance are new entities in developed markets. Fintechs differ from previous models that required entrepreneurs to supply their data and costly field staff to validate performance. Alternative financiers are different from traditional bankers, who expect entrepreneurs to turn up with the required information. They also don’t send high-pressure field staff with incentives to collect data from the workplace. This is both inefficient and costly.

These data-driven entrepreneurs give them basic permissions and pull data from the digital infrastructure. As a result, they can make critical credit lending decisions in seconds. It takes 3 minutes to submit an online application and 1 minute to decide and transfer funds. No physical contact is required.

Also Read – Why should businesses invest in Fintech Apps?

How to address the risks?

These developments are exciting but with risk. Modern, tech-driven standards still need to be improved in combating financial crime. Large correspondent financial institutions that operate in cross-border commerce use labor-intensive and expensive compliance systems. Although instant payments are becoming more common, the cost to develop a mobile app remains slow and opaque in most countries. This is mainly due to the 1920s Telex technology used for cross-border payments. Data protection is essential because there are risks of data being shared with SMEs and used in ways that penalize them.

Lastly, while SMEs are generating more and more valuable data digitally, too much critical data is stored in closed gardens under individual companies’ control. These data silos can limit trade and opportunities as markets mature. This problem will again fall heavily on small-scale entrepreneurs. These same tech innovators, who have made progress in the last few decades, could become an anchor that impedes future progress. We must find ways to encourage more open and competitive data infrastructures where informed customer consent drives data access, and all market participants have equal rights to customer information.

Conclusion

With the development of new digital ecosystems, customer-centric financial models, and new digital ecosystems, banks and Fintechs can collaborate well. To leverage Fintechs’ advanced technologies and eliminate outdated systems, banks need to be more engaged with Fintechs. To understand customer behavior, Fintechs will need banks’ street-smart expertise. These two sectors can work together to transform India’s financial landscape and make it more customer-centric. Connect with Techugo, a mobile app development company for more latest updates on FinTech.

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