29 Jan 2020
Updated on October 25th, 2021
AR, VR & AI- Technologies Behind Transformation Of Restaurant Industry (Updated)
Different flourishing trends of technology have not only affected and uplifted industries like healthcare, fashion, e-commerce, etc., but have also boosted the development in the restaurant industry. Tech has definitely brought in a change in the food and beverage industry.
This change is the reason why this industry is further trying to escalate the developments. They are merging the traditional art of business to gain maximum profits, and expand the foundation.
Now let us discuss how restaurants are creating better opportunities with Artificial Intelligence, Augmented Reality and Virtual Reality.
Let us first get familiar with the “technical stuff”
Before delving straight into the wondrous uses and applications of AR, VR and AI, let’s first get clear with the fundamentals. The following excerpts will give you a basic understanding of the three technologies in discussion:
1. Augmented Reality
Augmented Reality (AR) is an interactive experience of a real-world environment. It superimposes an image on a user’s view of the real world and further enhances it with sound, touch, smell, etc. It is a combination of a real scene viewed by a user and a virtual scene generated by the computer.
It isn’t limited to gaming and headsets anymore! It finds use in different industries, like assembly, maintenance, repair, education, diagnostics, training, etc. AR, dear readers… is (quite successfully) blurring the lines of actuality.
2. Virtual Reality
Virtual Reality (VR) is a simulated experience which can be totally different or similar to a real-life experience. It is typically achieved by wearing headset like Facebook’s Oculus. There are two types of VR – immersive and text-based networked (also known as cyberspace).
3. Artificial Intelligence
AI is machine intelligence; it is more efficient as it’s not subjected to emotional challenges. With the advent of this technology, it has become possible to focus on problem solving and learning and working tirelessly has become a reality now!
This tech is used to enable machines to mimic human actions and behaviours. It helps by providing reliable and easy means to complete a task. Artificial Intelligence is also used to create mobile and web-based solutions too.
So, relying on artificial intelligence can work wonders for all domains!
How do these technologies help?
Now that we are clear with basics, let us have a quick run through about the helpful nature of these tech – in restaurant industry. So, let’s get to business already!
1. Sorting of food items
Each and every unit which is included requires proper sorting. Since the shape, size, weight, and price of every product is different, there is a need to maintain a proper database. Earlier this process used to be manual, but now there is no chance to follow the same in the traditional way.
With the help of technology, it is easy to manage, because it can be done through automation. This tech allows proper analysis of every aspect. As there is no scope of compromising with technology, restaurants are now taking advantage of artificial intelligence.
2. AI-infused chatbots
These virtually existing support systems, so to say, are being implemented by industries and business all across the world. Artificially intelligent chatbots can provide better customer service automation. They provide a near-natural communication by mimicking human conversations with users!
They can improve on their own and deliver better, what the users expect from them! The corresponding conversational bots will continue to learn and further improve on understanding and communicating with customers.
3. Proper strategizing
With the benefits of sorting and the much-needed quality checks, AI is a great tool for strategizing. There are a lot of technicalities involved in strategy making. For example, experience of particular market, skills, and research.
AI is known to have revolutionized the research sector. Here also it keeps a track of user behaviour. It helps the giants to track what the targeted traffic is eating, drinking or researching about.
It keeps track of every single minute and can help the businesses to find out what the users desire the most. The companies can then make the proper strategy and make wise decisions regarding their businesses.
4. AI beneficial for customers
AI technology is not used just by the companies, but it is also for the customers as well. As per the users’ preferences and eating habits, AI-based apps guide them to the restaurants that serve the same kind of food. They keep a track of the search history and lets the user know about the healthy options as well.
5. Improved experiences with VR
Some of the giants, with the help of VR are offering world-class experiences to their customers. Through VR gadgets, they let the customers view the making of their dish. This further enhances the vibe and is undoubtedly a great way to add brownie points to the food presentation.
In a nutshell
Just like the above-mentioned, there are a lot of other ways in which these technologies can be put to great use in restaurants. The food entrepreneurs are opting for these technologies for legit reasons!
Application development is one common use that can enable food businesses to benefit immensely. So, if you are thinking about getting a wonderful solution or an app built, do it now!
How? Connect with us at Techugo and take your venture notches higher with the finest AR, VR, AI solutions!
We wish you in advance – because the success with restaurant app development is inevitable!