Ankit Singh https://www.techugo.com/blog/author/ankit/ Techugo is a thought leader in sharing updated news, research reports, and other mobile marketing insights. Refer to our blog for in-depth analysis of mobile app design and development. Tue, 17 Dec 2024 07:12:13 +0000 en-US hourly 1 https://wordpress.org/?v=6.1.1 Mastering Mobile App Onboarding: Seamless User Experience & Higher Retention https://www.techugo.com/blog/mastering-mobile-app-onboarding-seamless-user-experience-higher-retention/ https://www.techugo.com/blog/mastering-mobile-app-onboarding-seamless-user-experience-higher-retention/#respond Tue, 17 Dec 2024 07:12:13 +0000 https://www.techugo.com/blog/?p=15593

Most new users leave an app when it launches its first version. For the third quarter of 2022, Android apps achieved a mean Day 1 retention rate of 22.6%. This was higher than iOS, with an average retention rate of 25.6% on the first day after installation. The retention patterns align with what we’ve consistently …

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Most new users leave an app when it launches its first version. For the third quarter of 2022, Android apps achieved a mean Day 1 retention rate of 22.6%. This was higher than iOS, with an average retention rate of 25.6% on the first day after installation. The retention patterns align with what we’ve consistently noticed: that apps drop around 75% of their users within one day.

However, even within similar categories, apps differ dramatically in retention rates. Apps that entice users from the beginning are far more likely to stay with them than those that don’t.

Mobile App

What is at the core of your app’s initial run Experience?

You’re right: It’s your mobile app onboarding.

The mobile app experience you provide to your customers directly affects your retention rates and revenue. In this article, we’ll look at various ways to optimize this. In this guide to mobile app onboarding, we’ll look at how you can build enjoyable applications that users will appreciate. We’ll:

  • Explore five models of mobile app onboarding, each with distinct characteristics and strengths (there’s actually an additional sixth model! ).
  • Look at examples of mobile app onboarding that executes these models correctly.
  • Discuss the best mobile app onboarding methods to remember.

We’ll also discuss the onboarding process that app applications typically follow, the key metrics they track to measure an app’s onboarding experience’s efficiency, and how running a series of experiments with paywalls during onboarding can help boost subscriptions.

Before proceeding, let’s address this question: “What exactly is mobile app onboarding?”

What is App Onboarding?

Boost Retention and Engagement

The process involves informing novice users about how to use your app best. It includes guides, tutorials, and even in-app help so that users can reach their first goal quickly and benefit from your web application.

The process of user onboarding does not stop. Based on the strategy you choose for onboarding, you can add value via self-service support, feature, and acceptance tools and enhance customer satisfaction or service for success.

Types of Mobile App Onboarding Flows

Different Mobile App Onboarding

Diverse user preferences call for an array of onboarding procedures. Some users are more inclined to get right into the app, while others need an extra push to explore the full range of features. Knowing the various mobile onboarding processes is vital to creating an experience that appeals to the people you want to reach.

From the exploring characteristics of Progressive change in Onboarding to the instructional method of Function-Oriented Onboarding and the enticing appeal of Benefits-Oriented Onboarding, each strategy provides a different way of making your app known to the public for the first time. We will explore the nuances of these types of onboarding and how they impact the user’s engagement.

1. Progressive Onboarding

Progressive onboarding is the practice of revealing, which shows the application’s capabilities and features when users use it. This onboarding process is like getting a swim lesson by entering the water. It’s both hands-on and personal. A gradual introduction of information can meet the user’s desire to discover without enticing users with an overwhelming amount of information.

It’s especially effective in applications with complex interfaces or hidden functionalities, utilizing design components such as overlays and trends\tools to help illuminate the way forward.

2. Function-Oriented Onboarding

Function-oriented onboarding focuses on your application’s “how-to” component, highlighting the benefits and key features and educating users on using the essential functions. It’s the fundamentals of onboarding, where every step provides concrete instructions on using the app efficiently. This method is particularly suitable for apps based around particular tasks or workflows that guide users through executing actions that are the foundation of the user experience.

Through videos, sliders, storyboards, and other media, the users become proficient at using the application to meet their requirements.

3. Benefits-Oriented Onboarding

Benefits-oriented onboarding is the siren song that draws users into the app by explaining what’s in it for the users. It’s more about the “how” and the ” why, “emphasizing the app’s benefits and highlighting the benefits to be found. This approach is beneficial for apps with a user with a distinct advantage, can solve a particular issue, and ensures that users are attracted by its potential effect on their lives.

Its captivating images and message-style onboarding promise a brighter future by focusing on one app at a time.

4. Core Elements of Mobile App Onboarding

Mobile App Onboarding Practices

No two mobile app onboarding processes in an app are the same. Each must be adapted to the app’s particular functionality and objectives and your users’ proficiency levels. As a guideline, the most effective mobile onboarding apps include the following essential elements and adhere to this fundamental flow.

5. Welcome

It’s important to consider how your “welcome” experience forms your customers’ first impressions about your application and, in turn, your company, so it’s essential to ensure it’s done right. Consider injecting the first thing your users can see with happiness: a welcoming message, emoji, or GIF (or minor details that match your brand’s identity).

6. Feature Promotion

This is the first step of your onboarding process, in which you present your application’s key advantages or features. This is an opportunity to make your users eager to start using your application and link your app’s capabilities to the value it can bring, thereby ensuring the long-term success of your app. It is crucial to keep this section of onboarding as brief as you can. It isn’t a good idea to overwhelm users with too much information or need clarification about where to begin. It’s essential to let users opt out of this portion of the onboarding process to let those already familiar with your application begin and allow users who would instead explore for themselves the opportunity to start immediately.

7. Personalization and User Setup

Your app and target audience use the mobile app onboarding process to collect user data to personalize their experience. For instance, you can provide users with the option to choose their role or primary purpose so they can learn about the functions of the app that are appropriate to the tasks they’re trying their best to accomplish (e.g., an administrator who is reviewing expense report submissions, and vs. the user who will be submitting expense report) or so that they can be inserted into the appropriate experience according to their level of proficiency (e.g. permitting a user to choose their current level of expertise in a language learning application). This also provides an occasion to emphasize the aspects of your application that you believe are crucial to your business.

Also Read : How Much Will Mobile App Development Cost in 2025?

If you can allow users to customize their onboarding experience, keep in mind that less is better. Additionally, you should only add an element of personalization to your onboarding process if it is beneficial to your company and can assist your users in getting established and making the most of your application.

8. Walkthroughs or Directions

Your workflow walkthrough and directions should comprise the majority of your onboarding plan. This is where you help users begin or complete the essential tasks using your app’s interface. There are a variety of types of guides that you could use to help users, such as:

  • Lightboxes: Also known as “pop-ups” or models, this type of in-app message often dims or even darkens the rest of the screen to highlight the message. It is ideal for notifying users of important events that require acknowledgment.
  • Tooltips: A short informational text activated through a user’s action, like pressing an icon close to an element within the application. Tooltips should be concise and anchored to a specific component within your application.
  • Carousels: They are full-screen guides allowing users to switch between different steps with swipes.
  • Banners or Sticky Footers: These helpful messages are aligned with the edges of the phone’s display.
  • Interstitials: Interstitials are literally “to put between. ” An interstitial message (sometimes called “splash screen”) appears between screens or webpages in the user’s workflow. They are often used to communicate maintenance announcements or essential feature updates. They are typically placed on the screen that displays login as well as the application’s home screen.
  • User guides are multi-step messages created to guide users through a full workflow. They can be used in banners, lightboxes, tooltips, and various other message formats.

Although it’s recommended that you utilize multiple formats during your mobile app onboarding process, be sure to keep the ultimate goal in mind. What guide format will help you effectively communicate your message and also allow the most new users?

9. Support and Resources

If your app is complicated or technically inclined, it’s an excellent practice to add a final section of your onboarding process that directs users to other resources or references. This section could be as simple as a manual explaining how to reach support and access your knowledge base.

Also Read : App Development Cost Explaining How To Evalute Your Budget To Build An App

How to Continuously Improve Your App Onboarding?

Mobile App Onboarding Pitfalls

User expectations change constantly, so your app’s onboarding process should change to keep up. Continuous improvement isn’t an option but rather a requirement in mobile app development. By utilizing user data, including A/B tests, and integrating regular updates based on feedback, you can ensure that your mobile app onboarding process remains efficient and fun.

Also Read : Choose The Top Payment Gateways To Integrate Into Your Robust App

We will explore methods to help you improve your onboarding experience and ensure that it is in sync with your customer’s requirements and the changing dynamics of the app market.

1. Collect and Analyze User Data

It is data that acts as a compass to successful onboarding. When you collect and analyze the user’s data, you get insight into how your users use your app, where they have issues, and what they like about it. This information is essential to make specific improvements for the user experience onboarding.

Involving users regularly in the testing process and observing the navigation routes and exit points reveal areas for enhancing the experience and ensuring that your onboarding processes continue to be a hit with your target audience.

Also Read : Big Data In mHelath Apps Is The Future Of Healthcare

2. A/B Testing Different Onboarding Flows

A/B testing is a powerful instrument that lets you evaluate different approaches to onboarding against each other. By constructing two versions of the procedure, you can determine which is more effective regarding customer engagement and retention. This method lets you make informed decisions and fine-tune your onboarding process to give your customers the most enjoyable experience.

3. Regular Updates Based on Feedback

The onboarding process should be dynamic. It should evolve and change according to user feedback. Regular updates based on user feedback, suggestions, complaints, and praise ensure the mobile app onboarding experience remains relevant and fresh.

When adding or modifying new features, it is essential to remain open to user input to ensure an onboarding process that aligns with and exceeds the users’ expectations.

4. Mobile App Onboarding Best Practices

If you want users to be able to continue using your application after the first session, you must adhere to the best practices for user onboarding. We’ll discuss the most effective techniques to learn how you can welcome users and keep them in the game over the long term.

Also Read : Dallas Is The Mobile App Development Hub Driving Innovation

5. Simplify the Signup Process

One significant reason users aren’t going beyond the initial onboarding page is the hassle of signing up. Make it easy and let users quickly create login credentials. If you can, allow users to sign up through social media websites, which could assist in making registration more efficient. The faster users sign up for your app, the less likely they’ll be turned away initially. Once they’ve cleared the initial hurdle, you can start guiding users through the mobile app onboarding process.

6. Introduce Your App’s Value

The next step in integrating new users is setting up a value proposition. It is essential to be clear about what your app can do for users, from explaining how it can ease their lives to demonstrating how it can provide hours of entertainment. The more you can prove its value to its users, the more it is to keep them active and keep the process of introducing users to your app.

Also Read : Elevate Customer Loyalty With Digital Punch Card App

7. Don’t Try to Say Everything at Once

In addition to the benefits your app may provide and the value it can bring, It is best to highlight essential features within the initial few minutes. One of the worst things you’d like to do is overload users in onboarding by giving overly detailed information. If your application is filled with many specifics, especially those that aren’t widely known and which many users don’t require, they are more likely to become confused or bored. 

In the final analysis, a cluttered application onboarding tool can deter rather than attract users. Use a basic approach initially and add additional features or details as users look around. This will result in a more natural onboarding experience for users and informative instead of annoying.

Also Read : Investing In Manufacturing Inventory Management Software Cost And Benefits

8. Keep It Brief

It is also suggested that the introduction of new users be simple. This is especially the case for messaging. Refrain from rambling paragraphs of information or multiple pages of text within your application. If you feel that certain features or functions require clarification, you can add tiny tidbits in the background as users utilize these features. It is also possible to direct users to a page with additional information and provide the most comprehensive tutorials on mobile app onboarding. You can also create videos that describe the process in greater detail. However, it is essential to make your experience with the application simple but efficient.

9. Offer Users an Option to Skip

Certain users can understand the concepts quicker than others while integrating mobile users. They may not be able to finish certain tasks on specific dates. If you’re providing information via the application that users are familiar with or do not need to learn, you should give them the choice of not having to do it. Certain users may prefer to use the app without any guidance, and thus, you must be able to let them skip the entire instruction or signup process.

Also Read : How To Reduce App Development Cost Without Losing Quality?

Show Users the Progress in App Onboarding Flow

While going through the initial onboarding process, users will likely be curious about where they stand. It could prompt them to quit if they believe they must go through additional steps before accessing the app. Through app onboarding, you can display where users are situated and how long they’ll have to travel before they can complete the onboarding procedure. Examples of app onboarding are:

  • The screens ask for users’ details, and messages at the end read something like “You’re close to being finished!”
  • A measure of progress that shows where customers are in the process of onboarding users.

1. Use Animations Only if They Have a Function

You might be enticed to incorporate in-app animations into your app that grab users’ attention; however, animations can be tedious and dull. This is the most apparent when you provide your users with a welcome experience. Learning how to make the best use of animations within your app can mean the difference between dissatisfied and enthused users. Avoid long and flashy animations. Only add them when they serve the intended purpose, for example, the animation for a button or moving to the next screen of the app’s onboarding.

2. Ask for Permission Only if You Need It (And Always Reveal Why)

Developers may need to ask permission to gather certain types of information. However, you should seek permission only when you need to know. However, it would help if you were specific about why you must ask permission. This will ensure compliance and transparency while avoiding legal penalties and expressing gratitude for users’ consent.

Also Read : Understanding The Challenges Cost Of Hiring iOS App Developers in The Middle East

3. Keep It Accessible so Users Can Revisit

Your onboarding process should be made available to users, even if they don’t intend to use it initially or decide to use it later. If a user is constantly using your app or returning to it on the first occasion after some time without it, they will likely need to keep track of their progress through their usage of your application.

4. Keep Onboarding Users as Long as Your App Evolves

As time passes, the app will be modified as you make modifications and updates. As your app develops, you can expand the experience for onboarding users by exposing them to brand-new features or options. It keeps them informed about the latest features available in your application and allows them to gain access to the latest features. Users can also benefit from this information, especially in the case of features that have been specifically designed for use by the users. Onboarding new customers is crucial; long-time customers will benefit from the ongoing onboarding processes.

5. Utilize Social Proof

Social proof is a great way to improve the trust in the company and help make it more reliable in customers’ eyes. To do this, businesses could benefit from customer reviews, testimonials, ratings, and success stories. Users may be more inclined to continue using the application when they see positive reviews from others who have tried it. Social evidence can help in proving the efficacy and worthiness of the app. Users can be more likely to spend time and energy learning to utilize an application if they can view others who have successfully used it to accomplish their objectives. Overall, social proof could improve users’ engagement and help them become more receptive to a web app.

6. Support Customers

Support is a crucial ideal practice for onboarding. Businesses online must assist new users during the onboarding process so they can be aware of their concerns and queries. In this regard, they should provide a FAQ section, live chat support or email, and additional resources such as videos, instructional video tutorials, and manuals. Additionally, being quick and responsive is vital to resolving user issues. As long as businesses offer quality service, customers are enticed to continue using the app and may even become loyal customers.

Ultimately, users will feel safer using the application and turn into loyal customers if the application provides excellent customer support.

Utilize a Feedback System and Indicators.

Utilizing progress indicators and providing feedback to users could encourage them and aid them with tracking progress throughout their onboarding experience. For instance, you can display a progress indicator indicating how far a user has made it through mobile app onboarding. This can encourage them to finish the task. Additionally, you can give feedback after completing specific tasks to encourage positive behavior and highlight areas of improvement. Users will be more engaged and excited about using your app if you regularly schedule feedback and progress indicators. The general rule is that using an effective feedback mechanism and indicator of improvement is an excellent strategy to help users reach their goals and provide an enjoyable experience.

Engage and Amuse Users Through Interactive Elements.

Interactive elements like surveys, quizzes, and animations offer the application users a more engaging and fun experience. They keep users entertained and are the most effective way to learn and retain information. For instance, a quiz can significantly assess the student’s understanding after completing an entire class. It will aid in reaffirming the fundamental concepts taught and demonstrate that the student understands the ideas. Animations also effectively explain complex concepts and make the onboarding process more enjoyable. Brands with interactive elements can offer users a pleasant experience and boosting customer engagement.

Users can Alter their Experience

Another critical aspect to consider for onboarding is to allow the user to personalize their experience onboarding. Because everyone has their own needs and preferences, an app is more appealing and easy to use when it will enable users to modify. Applications can tailor the mobile app onboarding process in various ways, with the user choosing which features or functions they’d like to learn more about or offering alternative options for different levels of detail and sophistication during the onboarding process.

In addition, allowing users to modify the settings of an application or interface can increase their satisfaction and improve user retention. Brands must show they are concerned about their clients and dedicated to giving users an enjoyable experience.

Let Users Prepare to Use the App by Providing Helpful Tricks and Tips.

Sharing tips and tricks with users will help them utilize the application more efficiently and maximize its full capabilities. There are numerous ways to communicate tips and strategies, including relevant pop-up notifications, tooltips, and a separate section of helpful tips.

Strategies and suggestions can help users overcome difficulties in understanding the application, raise confidence in the app, and provide a pleasant user experience. Brands can build a loyal client base by providing access to relevant information and support.

How Much Does It Cost To Build an App?

The typical cost to build a mobile app is between $80,000 and $250,000, depending on the type of application you’d like to develop.

Here’s an overview:

A simple application will cost as much as $80,000.

A basic database app development cost is between $100,000 and $150,000.

An advanced program with numerous features and functions could cost between $150,000-$250,000.

Gaming apps can be priced from $100,000 to $250,000. The price will be determined on the quality and detail of the game.

The time to deliver will depend on the top mobile app development company you choose. For a simple app, the development phase may take anywhere from a few days to a month.

The database application should be developed within less than three months, while a complicated multi-feature application could take anywhere from three to ten months to create.

 

Conclusion

 Mobile App Onboarding Experiences

Ensuring your app offers a user-friendly onboarding experience is essential to its success. Concentrating on making it easy for users to complete signing up quickly, providing an informative tour of the app, and modifying the user experience with the progressive mobile app onboarding approach will drastically increase satisfaction and engagement.

Pay attention to your customers’ comments and monitor your KPIs. This will enable you to implement the latest data-driven updates in your onboarding process and ensure they are adequate and relevant as your application and customer base expand.

A great user experience is more than just educating users about your app’s features. It should also ensure that they feel comfortable and valued by your business. Focusing on your customers’ wants and requirements and delivering an experience that encourages long-term loyalty is essential to your mobile app’s overall success.

Ready to bring your app vision to life? Get in touch with Techugo today and let’s create something extraordinary together!

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Navigating The Impact of AI-Powered Apps on eCommerce Stores in UK https://www.techugo.com/blog/navigating-the-impact-of-ai-powered-apps-on-ecommerce-stores-in-uk/ https://www.techugo.com/blog/navigating-the-impact-of-ai-powered-apps-on-ecommerce-stores-in-uk/#respond Tue, 17 Sep 2024 06:56:02 +0000 https://www.techugo.com/blog/?p=14621

Artificial Intelligence’s rise has become evident across multiple industries, even retail. Large corporations typically utilize AI technologies in their business processes; smaller firms don’t shy away from adopting this emerging tech either. With new AI tools becoming accessible for organizations of all sizes, AI helps increase profits and customer satisfaction. Regarding AI solutions, ecommerce app …

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Artificial Intelligence’s rise has become evident across multiple industries, even retail. Large corporations typically utilize AI technologies in their business processes; smaller firms don’t shy away from adopting this emerging tech either. With new AI tools becoming accessible for organizations of all sizes, AI helps increase profits and customer satisfaction.

Regarding AI solutions, ecommerce app development company in UK prioritize learning technologies and algorithms over robotics with human features. AI will help improve both online- and offline user experiences by considering details about customers and businesses to make better business decisions and anticipate future events.

Companies selling products constantly seek ways to improve user engagement; AI can serve as an efficient instrument. AI has revolutionized how people purchase and sell items online, incorporating it with e-commerce applications that provide personalized experiences and advanced functions for buying/selling online products.

This blog will outline how AI-powered apps could positively influence eCommerce stores in the UK.

AI-Powered Apps

What Are AI Powered Apps?

AI-powered mobile apps are applications that use artificial intelligence to execute complex tasks. The apps use the advantages of AI technology for a range of scenarios to provide superior solutions and a better user experience. Mobile apps powered by AI use AI algorithms and ML that allow automated, intelligent, and self-learning functions. Users are empowered to perform new tasks. By using AI-powered apps, they can create human-like experiences and have a personalized user experience.

It combines algorithms with machine learning methods to analyze shopping patterns, control inventory, and recommend products. Also handle customer service, providing customers with an efficient and personalized shopping experience.

The Necessity Of AI-Powered Mobile Apps For E-Commerce Businesses

The e-commerce industry is experiencing phenomenal growth. According to Statista, global sales are expected to grow to $5.56 trillion before 2027, at an annual compound growth rate (CAGR) of 11.17 percent between 2024 and 2027. Average revenue per user is expected to be $827.40.

The growth in the e-commerce market is mostly due to the wide acceptance of mobile-first and electronic shopping methods. Consumers today prefer the ease of online shopping via mobile apps, avoiding having to travel outside or go to physical shops. As technology improves the way we shop, our behavior and business procedures change accordingly.

Recently, artificial intelligence has been recognized as an innovative technology in different sectors. Within online commerce, AI is a key factor in increasing growth by improving various aspects of an enterprise. The current landscape of online commerce requires improvements in key areas. AI can be instrumental in dealing with these issues and is essential in increasing e-commerce sales by improving customer experience, optimizing operations, and utilizing the power of data analytics to make strategic decisions.

eCommerce

Reasons To Implement AI In eCommerce

There’s an array of advantages to implementing AI for eCommerce stores and apps. AI is the most cutting-edge technology that is still in its development and offers a variety of advantages that are hard to overlook:

1. Personalization

AI technology excels in the analysis of data and, when it comes to the eCommerce industry, data from customers. It can quickly sift through everything from customers’ total visits, most active hours, browsing history, wish lists, order history, complaints/grievances, and lots more. Combining all of this information will offer users highly personalized suggestions throughout all channels, improving the customer experience and boosting the probability of sales. 

2. Customer Service Automation

When properly educated on relevant information about customer service, AI chatbots could become the first stage of customer service. They can respond to customers’ inquiries based on the order record, swiftly resolve issues, and provide tips to provide a positive customer experience. Automating customer service frees up time for dedicated support personnel who can direct their attention toward more innovative and rigorous projects.

3. Inventory Management

Monitoring inventory by hand is an arduous task and prone to errors. This is why inventory management was the most challenging issue for many retail and eCommerce firms just a few years back. By harnessing AI, inventory management can be improved without spending too much time or resources. AI technology, due to its data processing and ability to forecast, will aid in predicting demand for any item. 

Based on their predictions, inventories can eliminate the potential of stocking too much, being insufficient, and even having shortages. In the long term, it saves money, improves efficiency, and boosts customer satisfaction, as their favorite products will never be out of inventory.

4. Dynamic Pricing

Dynamic pricing is among the most excellent ways to increase online stores’ revenue through sales of in-demand items. Dynamic pricing means that you can alter the prices of a particular product or range of products in response to various current factors, including competitors’ prices, market conditions, and customer behavior. AI instruments are designed specifically for these types of scenarios. They can be integrated into every vital data source to determine the best price metric to sell your products.

5. Voice And Visual Search

The ability to speak is a fundamental characteristic of AI technology. Its use in e-commerce offers an entirely new and contemporary method of shopping. By using a wide range of commands spoken by voice search technology, shoppers can make purchases, monitor the delivery of their orders, and get prompt answers to the most common questions. This makes for an easy, hands-free shopping experience.

A different characteristic of AI technology is visual or image search, which allows users to find a particular item through an e-commerce site with an image either on the web or locally on their device. This process can take the user extremely close to getting the desired product and provides the most pleasant purchasing experience.

How Do AI-Powered Mobile Applications Increase E-commerce Sales?

Artificial intelligence is a technology that has modern capabilities. Artificial intelligence is a powerful tool. It could integrate into mobile apps to enhance their abilities and help create novel and creative capabilities. The E-commerce business is on the rise today. Enterprises invest in E-commerce application development to develop feature-driven e-commerce apps. We will look into how artificial intelligence can help the business of e-commerce:

Data Analytics

1. AI Chatbot Assistant

Chatbots are among the major components in the world of online shopping. They’re designed with AI to provide automated features like online customer support, voice assistance, and 24/7 availability. Chatbots are extremely helpful for improving the online user experience. They use text and voice messages to provide similar interactions for interaction with users. Chatbots, therefore, play a crucial role in boosting the conversion rate of sales.

2. Innovative Use Of Augmented Reality

Online retailers can use augmented reality more by utilizing artificial intelligence. A number of the top brands in e-commerce have seen dramatic increases in their sales after the introduction of AR features within their online applications. Customers can make sound buying choices, which leads to sales conversion. With the help of AI and AR in e-commerce apps, numerous innovative functions could be provided to users. Ultimately, it enhances customer satisfaction and then transforms these into sales.

3. Fake Reviews Detection

Review reviews from customers are a crucial component of online sales. Each customer reviews their experience before purchasing any item, regardless of price. Reviews are essential in deciding whether to purchase products from e-commerce applications. Thus, the e-commerce application implemented reviews that collect customer feedback to help prospective customers buy appropriate items.

But, scammers or fake buyers typically damage their competitors’ reputations by posting false reviews. Counterfeit reviews can give false impressions of other brands’ offerings. These fake reviews are so prevalent that these fake reviews have also impacted big e-commerce firms. So, AI is the best alternative. AI can detect false reviews by analyzing the content of reviews, such as strange text patterns, formatting, and incorrect wording. So fake reviews can be detected rapidly and accurately.

4. Creation Of Virtual Shopping Experiences

Here, artificial intelligence in eCommerce and AR technology collide to make online shopping incredibly immersive and enjoyable. Presently, 3D modelling of items can be displayed online via an iPhone, tablet, or computer utilizing AR technology. AI-driven AR marketing software could quickly create online-friendly 3D models for a vast array of items. These 3D models could be included on products on websites that consumers can see in their browsers. Using the AR design in their space, customers can see exactly how a particular item, like chairs, looks when placed in a room similar to their living space, using only their smartphone’s video camera.

5. Controlling Inventory

Businesses can save considerable cash and energy by efficiently managing their inventory. Through a systematic approach to managing products that are most likely to be sold, maximizing the speed of their operations, and reducing wasted time and money. AI makes inventory management more practical and effective. Apps for e-commerce can speed up ordering and enhance logistics management, inventory management, and overall efficiency by using AI to manage the inventory process.

6. System For Product Recommendation

The dilemma is a typical difficulty for those who shop online. Ultimately, everyone will feel overwhelmed when presented with an array of options. The more choices they have, the less enthused they’ll become. This issue can be solved by revealing people’s needs and narrowing their choices. AI algorithms are skilled in analyzing user’s preferences. Utilizing it to create specific marketing campaigns, suggest products based on past purchases, and predict your future needs. This can bring your mobile app to the highest level.

7. Forecasting And Sales Analytics

AI-powered online shopping apps are adept at analyzing information. AI allows e-commerce applications to collect lots of data from consumers efficiently and gather useful data. Business owners can accurately evaluate patterns in buying behavior and anticipate future sales through the use of sales analytics powered by AI and forecasting.

Furthermore, they can increase e-commerce sales by optimizing inventory levels, identifying emerging growth opportunities, and drafting more effective marketing strategies. The e-commerce applications profit from artificial intelligence’s prescriptive power, which reduces risk and improves sales.

8. Optimizing Product Pricing

It is essential to improve the price of your product promptly. Product pricing is adjusted based on many variables, such as competitors’ activities, seasonal events, the development of new patterns, product popularity, and customers’ reactions to pricing. Thus, online retailers constantly review pricing and consider the growth in sales and competition.

9. Smart Search And Navigation

Search is an essential aspect of apps for eCommerce. AI will make the standard search interface more intuitive and effective for UK users. The traditional search bar is limited to displaying results matching precisely what you typed. AI enhances this feature by analyzing the motive behind the search and providing exact results. 

AI may provide even more intelligent search features when combined with the natural language process. In the case of AI, a search engine can comprehend queries such as “Show me red dresses under $50.” This degree of sophistication can help users locate precisely the information they’re looking for.

10. Email Responses

Apart from generating product descriptions, AI tools for writing are also helpful in composing emails. Instead of starting from scratch, consider selecting an existing topic and adapting its contents according to your desires. It is also possible to have an AI mail writer create an email reply in the right tone. Many AI email writers include the SEO option and an integrated inbox to aid with the marketing of emails. Marketing professionals can simplify their jobs with this AI software and keep a consistent look for marketing.

Step-By-Step Guide On Implementing AI In E-commerce Apps

Although building an eCommerce application or store equipped with AI features is thrilling, having a proper plan and plan is essential. This can help keep you in line with the results you’re trying to reach while minimizing the amount of time and money spent accomplishing tasks that would otherwise be incongruous.

E-commerce Business

1. Create a Strategic Roadmap

This is a fundamental procedure that is often overlooked. Before jumping onto the AI wagon, be sure you know the goals and results you want to accomplish from the other end of its implementation. Think about it and consult with artificial intelligence app development company, CTOs, and bespoke business marketplace development providers to gain complete certainty. Develop a concrete plan and roadmap for the AI process. Divide your journey into smaller and achievable steps. After you begin making good progress, you can increase your pace.

2. Find Use-Cases That Are Relevant & Profitable For Your eCommerce Business

To determine the most appropriate use cases for your eCommerce marketplace or store, ensure you have a comprehensive view of your company’s goals, including data diversification and the ease of accessing artificial intelligence models. This allows you to capitalize on revenue-maximizing opportunities within your business and leverage popular AI technology.

3. Take Third-Party Assistance

Suppose you have the right team to handle all implementation tasks. In that case, seeking an external opinion is an excellent idea. Engage a third-party team to look at the AI eCommerce store’s requirements and ask them to recommend the most effective method to get everything done. The experience of an experienced MVP model development service provider could help the project get up and running and bring the MVP (minimum acceptable product) version to fruition.

4. Ease Your Way To Full-Scale Solution

If you’ve set up a good MVP, the next step is moving slowly to a larger-scale solution. Your team understands how to work using AI technology. However, it could be a while until you have the final solution. Once you and your group are comfortable working in the AI-driven ecosystem, you will appreciate the many benefits technology can provide.

AI-powered eCommerce App

What Is The Cost To Develop An AI-powered eCommerce Application?

In general, the expense associated with building an AI-powered e-commerce mobile application is in the range of $40,000 to $80,000. This is an approximate estimation. However, the figure given is not definitive because the actual cost will depend on a myriad of variables. AI, as a complex and sophisticated technology, requires a lot of expertise and advanced programming to ensure its successful integration of mobile apps.

To better understand the costs required to create an AI-powered mobile application for the e-commerce industry, it is recommended that you speak directly to a specialist E-commerce app development firm. Their expertise and knowledge can provide a better-tailored and accurate estimate based on the particular requirements and complexity of the proposed AI integration.

Challenges In Implementing AI In eCommerce App

The article discusses how advantageous AI is for eCommerce success in enhancing customer experience and maximizing profits. However, eCommerce businesses must face various issues; some come from the tech itself, while others arise from using the technology. Let’s review each of them in more detail:

AI in eCommerce

1. Data Quality & Quantity

Data is what is the engine that drives AI technology. It is the base for a variety of forecasts, as well as personalized offers and more. Possessing as much high-quality data as possible is essential to make the most of this type of technology. Data collection, cleansing, and privacy compliance are enormous investments that many startups in the early stages of e-commerce businesses seem to overlook.

2. Integration With Legacy Systems

It is not the case that all eCommerce firms are at the forefront of technology. Many of them still use old systems that are in use. Companies adopting AI technology face considerable challenges. When integration is feasible, it’s not without expenses and complications. For others, when there’s no solution, it is imperative to overhaul the existing infrastructure. Both scenarios are imperfect for AI adoption. Consultation with an online developer service provider could clarify these issues.

3. High Upfront Cost

Although AI has been making waves throughout the e-commerce market, its complete use is limited to the top e-commerce companies in the field. Most smaller and mid-sized eCommerce businesses cannot cover the expenses involved in creating and integrating AI solutions. This technology is still relatively new, and, as such, securing the best employees, acquiring the required equipment, and creating AI models can be a pricey task.

4. Data Privacy & Compliance

It’s been mentioned that AI technologies depend on data, as well. You’ll handle a wide array of customer data in an eCommerce-related business. It’s when things become difficult. There is a variety of compliances and rules that govern how companies can make use of or not make use of customers’ information. The most widely acclaimed include GDPR as well as CCPA. 

For businesses who want to integrate an eCommerce application incorporating AI capabilities to enhance their business and processes, ensuring they comply with data protection laws is crucial. Otherwise, it could result in some unwanted severe outcomes.

5. Algorithm Bias

Suppose an AI model has the bias of a particular notion, idea, or view expressed in the training data. It later uses bias to inform all of its decisions. In that case, bias is referred to as bias in the algorithm. To combat this issue, it’s necessary to have regular data audits and check for bias mitigation on training data to ensure confidence and fairness. If this is not checked, it could lead to unsatisfactory or biased results, which defeats the purpose behind AI-controlled automation.

AI-Powered eCommerce

The Future Of AI In eCommerce

The world of eCommerce is on the verge of an era-changing shift fueled by AI. While AI is rapidly developing and affecting retailers, its impact is obvious, demanding attentiveness and thoughtful adaptation as technology develops. Modern AI technology is expected to appear first in the biggest eCommerce companies. These retailers offer their products through more significant marketplaces since their offerings are promoted or relegated using AI, which could enormously impact marketplace sales.

Virtual assistants will continue to develop and become a more significant element of the buying process when customers begin using them to create shopping lists, plan events and getaways, and tackle home improvement projects. Products and services recommended by virtual assistants will likely gain a significant market share, and selecting a product is typically delegated to AI.

B2B sales firms will be increasingly utilizing AI to enhance the buying experience for customers by using AI to separate their customer base and offer more customized and effective purchasing options, saving time and money for their clients. A lot of the technology used by B2C and B2B space in the present, like products, search catalogs, and inventory management, will evolve to incorporate the latest AI techniques, improving performance over more basic algorithms. Companies that can effectively use the latest AI techniques will offer an improved customer experience over other companies and enjoy an operational advantage that will help them increase their market shares.

As privacy legislation for data grows, AI will become increasingly crucial in filling data gaps, especially when observational data is not allowed. It will affect analytics tracking and optimization techniques of marketing campaigns and commerce-specific targeting. Businesses that employ AI techniques to bridge the gaps in these areas can improve their marketing campaigns and beat out their competitors in lead acquisition.

User Experiences

The Bottom Line

Artificial intelligence is a revolutionary technology. It makes mobile apps more efficient and has new capabilities for top-of-the-line processes. By incorporating AI into e-commerce applications, businesses can use the latest technology to boost revenue growth. Nowadays, as competition is increasing and consumer behavior is changing, the use of AI can enable mobile apps to simplify existing systems and offer a more enjoyable customer experience. AI helps mobile apps for e-commerce improve their systems and ultimately provide the best browsing experience. This, in turn, helps boost business growth.

Techugo, a reputable mobile app development company in UK is known for its efficiency in incorporating AI into e-commerce apps. With their expertise, they have successfully integrated AI technologies into mobile applications, allowing businesses to harness the power of artificial intelligence for enhanced user experiences and improved efficiency. Techugo’s commitment to leveraging AI in mobile app development has helped businesses stay ahead in the competitive e-commerce landscape, providing innovative solutions that align with the evolving needs of consumers. Have more doubts? Get in touch with Techugo to clear them all and befriend AI!

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Unpacking the Latest AI Trends in FinTech Market Shaping The Digital Economy! https://www.techugo.com/blog/unpacking-the-latest-ai-trends-in-fintech-market-shaping-the-digital-economy/ https://www.techugo.com/blog/unpacking-the-latest-ai-trends-in-fintech-market-shaping-the-digital-economy/#comments Mon, 27 Mar 2023 07:15:54 +0000 https://www.techugo.com/blog/?p=11923

Machine learning was a relatively new concept in the early days of AI/ML. Only the most innovative and prominent companies used it. Today, AI/ML is used in almost half of the world’s business operations. Mckinsey’s ” State of AI” survey found that 56% of the companies surveyed had implemented AI. This is a wide range …

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Machine learning was a relatively new concept in the early days of AI/ML. Only the most innovative and prominent companies used it. Today, AI/ML is used in almost half of the world’s business operations. Mckinsey’s ” State of AI” survey found that 56% of the companies surveyed had implemented AI. This is a wide range of industries, sizes, functional specialties, and tenures.

AI adoption in the financial sector is more advanced than ever, both for traditional financial service firms and newer FinTech businesses. A study by the World Economic Forum (the University of Cambridge Judge Business School) in 2019 found that 85% of respondents had used some form of AI.

How can we predict the future of AI in the FinTech market as AI and ML become more common? In the next few months, we expect 3 main trends to continue.

AI WILL MAKE INCREASINGLY IMPORTANT DECISIONS

AI in business was used first for algorithmic recommendation systems. These systems suggest products based on previous searches on Google or promote relevant accounts on social media platforms.

As artificial Intelligence improves and is better adapted to business processes, more complicated tasks are being outsourced to AI/ML capabilities. AI will be used in FinTech to assist with automated and mission-critical decisions. Apps for issuing credit, pricing insurance, and loans and detecting and blocking fraudulent transactions have become the norm.

Leading companies are using AI to reduce the human decision-making bottleneck. However, AI’s increased power and responsibility have many implications. These include ethical decision-making, regulatory matters, and the creation of essential public and private services.

AI WILL DEMOCRATIZE EXCEPTIONS TO FINANCIAL SERVICES

AI in FinTech Market will continue democratizing access to financial services in historically underserved markets over the following months and years.

Consider the hypothetical situation of a young adult with no credit score in the USA. Perhaps they have recently immigrated, or their parents have yet to help them build credit. As a result, they may have had to go through a long and difficult process to gain credit. This was often done via secured cards, eliminating risk for the lending institution. 

Like the Brazilian Neobank giant Nubank, Nubank has become a leader in Latin America in using ML to determine how much credit they should give customers. As FinTech app development company around the globe adopt AI and ML, large and small, they are democratizing their services and improving their system operation.

HIGH-QUALITY AI MODELS WIN IN THE MARTIAL

The biggest challenge for most systems today is how to deploy machine learning models in production in a way that guarantees performance consistency.

Trust and performance go hand-in-hand. ML systems automate decision-making, which can include and reinforce biases and fall prey to data drift and broken data pipelines. As a result, ML systems can lose the trust of both customers and non-technical employees when they are not performing at their best.

Companies cannot compromise on quality control and testing when deploying models to production in order to maintain trust and maximize model outcomes. Problems in production can have severe consequences for customers and the company’s bottom lines.

Fintech and AI

AI  promises a complete transformation of everything, but some things more than others. Already, the BFSI area has seen the incredible efficiency of AI in the FinTech Market processing massive data logs and providing insightful insights through pattern recognition. In addition, AI has significantly impacted the financial services industry, which is plagued by identity fraud and other imposter scams.

Also Read – 8 Trends in Fintech Mobile App 2023 that are Revolutionizing the Market !

AI enables faster and better fraud detection in a highly-digitized world where PII (Personally Identifiable Information) can be purchased for a few hundred dollars via the dark web. Furthermore, advanced fraud detection and risk monitoring allow for detection and prediction in real time, not after the fact.

The world of payment has advanced a lot, from barter to paper currency, plastic money to contactless cards to paper currency. AI promises to bring a new world of seamless and frictionless payments, where the outdated modern POS will seem archaic. 

Read More – Cloud Pos VS Traditional Pos: Which is the Best Choice?

Conversational AI for fraud detection and many other uses

Fraudulent attempts can have a significant impact on operations. This is why it is high on the priority list of most financial institutions.

Natural Language Processing (NLP), a type of conversational AI, can be used across KYC or AML. NLP algorithms can be used to learn everything about customers – such as their spending habits, financial history, voice, behavioral biometrics, and unique risk factors – to reduce money laundering and other fraudulent activities.

However, it’s not just about fraud. NLP can be used to improve and transform customer experiences. Customer experience is significant. 

The finTech industry uses AI

While we’ve discussed the trends of AI, let us now examine its typical applications within the FinTech industry.

1. Data analysis and learning

FinTech companies can use AI data mining tools to analyze data and identify data silos. AI and ML not only help businesses collect multiple facets of information but also assist in ingesting, cleaning, cleaning, and archiving the data by disclosing important information.

Businesses can also use manual data retrieval to get incomplete or superfluous data while offering some value.

The question now is: How is facial recognition achieved?

The process is quite simple. This computer vision-based technology recognizes the customer’s face and sends the template to an interpreter. The interpreter verifies that the template matches your bank’s original template.

The entire process takes only a few seconds. In addition, no intelligent devices or payment cards are required to complete this activity.

2. Trading

Businesses can use AI to analyze massive data sets in real time through algorithmic, quantitative, or high-frequency trading. 

AI is used by capital management companies, mutual funds, and hedge funds to track equities with sharp up or down trends to enter or exit positions.

3. Bank income maximization through predictive modeling

Predictive modeling can be used to monitor the risks involved in loan underwriting and fraud detection. In addition, many institutions use predictive modeling to increase their cross-selling efficiency and take their sales to new heights.

The New Role of Fintech in Building A Digital Economy

We can now move on to the role of FinTech in the development of a digital economy, as you already know the cost to build a FinTech app.

Between 2019-20, India received nearly 3500 crore digital payments. The country has the potential to become a USD 1 trillion digital payments market. The government has been making consistent efforts to provide the needed push to India’s fintech sector – the fastest-growing technology-backed financial system in the world.

1. A Strategy Framework for Digital Evolution

The country is making great strides in becoming a leading fintech nation. It will take a strategic framework like the 4-stage approach used in recent years.

  1. Aadhaar was created to solve the problem of identity formalization.
  2. Pradhan Mantri Jan Dhan Yojana ensured every Indian citizen had a bank account to combat financial inequality.
  3. The movement of money was made more accessible by creating scalable platforms like UPI or IMPS.
  4. Lastly, fintech companies can be accessed, utilized, and innovate on platforms such as UPI alongside banks and other lending institutions, thus laying the foundation for AI in the digital economy.

2. Take One Step at a Time to Remove the Rural-Urban Divide

Urban areas quickly grasped the changes in the financial sector. Rural areas were more difficult to implement these behavioral changes. In 2016, demonetization brought fintech companies to prominence in the economy.

There have been many innovations in this area in recent years, including biometric payments (AEPS), UPI, and QR-based payments, as well as e-wallets offered by more than 50 banks. 

3. We are paving the way for wide-scale inclusion

India, home to more than 500 million internet users today, is the second-largest digital market. However, digital penetration is currently at 26% despite this large population. 

Cash is still essential, particularly in rural areas. However, card payments are the most significant driver of cashless payments. In addition, only 16% of rural users use the internet to make financial transactions, while 44% of urban users do the same.

The current rate of digital adoption in rural India is at least double the 35% mark. This growth is further accelerated by the rise of digital wallet platforms and online payment systems, ensuring wide-scale inclusion.

Redefining the Financial Service Landscape

India is fast on its way to becoming Asia’s most important financial hub. The country has an impressive 87% adoption rate compared to the 64% global average. Indian fintech companies are also paving the way for a new banking era, lowering costs, creating secure payment methods, developing innovative product services, and improving customer experiences. They have also popularized the concepts of e-wallets, paperless loans, secure payment gateways, and other related topics.

AI and the FinTech Industry: The Brighter Future

As we have continuously operated businesses using more advanced technology, financial institutions are now fighting against malign acts. In addition, the Fintech Industry uses this technology to improve daily operations and provide excellent protection.

The financial sector must remain competitive and current after witnessing the rise in malware activity. Artificial Intelligence will revolutionize how banks and credit unions offer security to protect their customers’ assets and data.

Parallel to the advancement of technology, we will explain why. As technology advances, so do the malign acts. The FinTech industry’s goal is not to expand and embrace AI to improve customer experience but rather to ensure that businesses are secure.

AI has taken on the responsibility of the world, particularly the FinTech industry, to scale up businesses using advanced technology. We hope you now understand why billionaires worldwide have spoken out in amazement about artificial intelligence.

Also ReadFintech Special: How to Get Your Investor’s Attention?

Conclusion

Financial technology and fintech startups have grown in many areas, including WealthTech, lending, and digital payments. In addition, Fintech is laying the foundation for a digital economy in today’s age through large volumes of online transactions.

The country will continue to be a leader in fintech ecosystems worldwide. It is therefore safe to say that India’s future looks bright. The government is experiencing a paradigm change, with fintech companies working tirelessly to reshape and reinvent it. Connect with Techugo, the top mobile app development company, to explore more about AI and FinTech.

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Collaborate and Build Solutions for the Bank and Fintech Industry! https://www.techugo.com/blog/collaborate-and-build-solutions-for-the-bank-and-fintech-industry/ https://www.techugo.com/blog/collaborate-and-build-solutions-for-the-bank-and-fintech-industry/#respond Tue, 14 Mar 2023 06:36:12 +0000 https://www.techugo.com/blog/?p=11852

In the last few years, the collaboration between banks/Fintech players has dramatically improved. This has led to many regulatory changes, customer adoption, and customer-centric digital ecosystems. In addition, further digitization has been triggered by the COVID-19 pandemic. Customers are becoming more comfortable using online services to manage finances as e-wallets have replaced cash payments. Businesses …

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In the last few years, the collaboration between banks/Fintech players has dramatically improved.

This has led to many regulatory changes, customer adoption, and customer-centric digital ecosystems. In addition, further digitization has been triggered by the COVID-19 pandemic.

Customers are becoming more comfortable using online services to manage finances as e-wallets have replaced cash payments.

Businesses prefer to collect payments from third-party payment aggregators.

Fintechs can be catalysts for banks because of the constant evolution in customer behavior.

Banks will be equipped with cutting-edge technology, including machine learning and artificial intelligence, to improve their services and meet customers’ changing needs. Given the optimism surrounding them, one can only imagine how such partnerships will pan out in the future.

What are the main factors driving collaborations between banks and Fintech companies?

Fintech  app development is creating new markets, products, and business models to meet the fast-paced financial industry. The sector was resilient even during the COVID-19 pandemic. Today, it has many unicorns that collectively are disrupting the financial industry.

Fintechs have the potential to make a difference, but they need more capital to achieve the changes they desire. Banks are here to help. Banks can provide huge funds reserves that banks can use to help Fintechs innovate and then leverage these innovations.

But, Fintech is more than just revenue investment. Collaboration between banks and Fintechs has additional benefits:

1. Reputation as a brand – Banks are legacy institutions with an excellent market reputation. Fintechs have the potential to make a lot of money from their status and reputation and quickly build loyal customer bases.

2. Digital innovations – Digital payment solutions profoundly impact customer behavior. Banks and Fintechs can collaborate to sustain this change and grow together in the financial sector.

3. Broad consumer base – Think of the collaboration between banks and Fintechs as a relationship: “you scratch mine, I’ll scratch it yours.” Each party can tap into the other’s existing customers, further allowing them to increase their market share and reach an untapped segment.

4. Budget – Banks have large budgets. Fintechs can leverage bank budgets to improve their product range and technology. The bank can then incorporate new services it developed into its system, giving it an advantage in scaling and gaining market share.

5. Scalability – Collaboration between the entities can help each other scale up or down quickly depending on customer response and overall needs. They can also brainstorm ways to add more customer-centric features if their combined efforts are successful.

6. Market experience – Consider banks as feet-on-street entities. Fintechs can benefit from their on-the-ground knowledge to help them in the cost of building a FinTech app, and launching products that meet customers’ needs.

7. Fintech-based products – Fintechs offer banks technologically advanced financial products that can streamline and speed up their banking processes.

Also ReadWhat is the Cost of Building a Fintech App?

How can one evaluate the client’s commitment to data security as banks and Fintech startups collaborate to offer new-age financial services?

Security is a top priority for any Fintech or bank. They are very strict about this matter and will not compromise on security. When a bank is looking to partner with Fintech, security,and compliance are often the first thing that comes up. If Fintech attempts to compromise the data security of a customer, negotiations between them will end immediately. Only after the parties have mutually understood all the rules and regulations can new products be built and launched on the market.

Cybercriminals are on the rise, and it is time for cyber professionals to get involved. They must develop new cyber policies and find better ways to protect and manage customer data. In addition, banks and Fintech need more robust and hack-proof systems to get customers to use their services without hesitation.

Also Read8 Trends in Fintech Mobile App 2023 that are Revolutionizing the Market !

FinTech’s role in accelerating financial inclusion

20% of Indians are still not banked. Financial inclusion can be facilitated by a fintech  app development company combining the best of existing and emerging technologies. This will make banking more accessible, affordable, and cost-effective for millions of unbanked or underbanked Indians.

The government has laid the foundation for Fintech to offer flexible and innovative digital banking through regulations such as the Unified Payments Interface, Aadhaar, and open application programming interfaces.

Fintech app development companies with lower operational costs are more innovative and agile than traditional banks. Here are some ways they can be a leader:

  • Financial services extended to remote areas of the country

India is the second largest country with the highest active internet user. Fintech app development company can reach remote areas without needing physical bank branches by leveraging internet penetration and online banking. Fintech app development company provide access to essential products and services such as savings instruments and financing. This allows people living in remote areas and low-income individuals who cannot open bank branches to save money and grow their wealth.

  • Access to credit is increasing

Fintech companies do not require any paperwork to lend, unlike traditional banks. It makes borrowing money from them more accessible and quicker than traditional banks. Fintech companies use ArtificiaI Intelligence to assess the risk of customers with low or no credit histories. These assessments are based on indicators such as income and spending patterns. This allows small-ticket borrowers and local businesses to access microfinancing services that enable them to make capital investments and purchase essential items.

  • Innovation with speed and compliance

Fintech companies have a lower compliance burden than their traditional counterparts. Fintech companies can quickly roll out new features and products. They do this by testing their innovations in secure sandboxes and ensuring compliance with government regulations and data security. This allows fintech companies to offer innovative products and services faster while being safe.

  • Promoting a cashless economy

Fintech innovations allow for fast and secure digital payments. For example, fintech companies can instantly verify and transfer digital funds using AI. In addition, online payment options offer greater flexibility, convenience, and ease, increase access to essential goods and services, and are more convenient. For example, online ordering of LPG cylinders and paying utility bills can be done from the comfort of your home.

FinTech Cybersecurity Solutions

Your top concern should be cybersecurity during development.

Many organizations need more resources to ensure their platform is secure. How can you explain the record-breaking yearly numbers of cyber attacks and data leakage?

Companies concerned about their financial health and reputation must use the most recent techniques in data security. So what can you do for your business to be protected?

Let’s look at the best practices to build secure FinTech solutions.

Data encryption

Tokenization and encryption are extremely effective financial security solutions.

Encryption is the process of encoding information into code that requires special keys to decipher it to a readable format. Complex encryption algorithms such as the:

  • RSA. An extremely secure algorithm that uses both public encryption and private encryption keys.
  • Twofish. Twofish is a freeware algorithm that encrypts data in 128-bit blocks.
  • 3DES. This is the preferred encryption method to encrypt credit card PINs. Triple DES splits data into 64-bit blocks and ciphers each block three times.

Tokenization refers to replacing sensitive data with a generated number (token). Then, use unique databases (token vaults) to decrypt the original data and convert it into a usable format.

To make your application more secure, you can encrypt the token vault.

Role-Based Access Control

RBAC limits access to the network according to the user’s relationship with the organization. Your application may have one of the following roles:

  • Administrator
  • Manager
  • IT specialist
  • Support staff online
  • Customer

Because of a different access level, end-users and employees will need access to corporate information. This will help you reduce both internal and external security threats.

It takes a lot of knowledge and expertise to develop an RBAC-enabled FinTech app. Therefore, you should choose an on demand app development company with the right technology stack and background.

Secure application logic

For FinTech security, a strict password policy is essential. However, more is needed to protect your application against targeted attacks.

It is essential to use precise authentication technology, such as:

  • One-Time Password (OTP system). As an extra layer of protection, dynamic PINs are used. How do active PINs work? 
  • Monitoring.  This solution can also prevent data breaches by blocking accounts after suspicious transactions.
  • Log-ins are quick. For financial data protection, a shorter session is a good idea. Why?

Adaptive authentication. Multi-factor authentication does not work. Multi-factor authentication is not a panacea. It can increase data breach risk (for instance, if hackers manage to clone your phone). Using adaptive authentication, your system can analyze user behavior and detect suspicious activity. As a result, your platform will be more secure in financial and personal data.

DevSecOps

Cybersecurity is not the solution. Every day, more than 350,000 harmful and malicious applications are registered by Internet security institutions. In addition, the government’s FinTech regulations are constantly evolving. So how can you keep up with the changing FinTech cybersecurity landscape?

There is a solution. To create secure FinTech solutions, you should use DevSecOps.  DevSecOps makes cybersecurity an integral part of the production pipeline. This includes architecture design and coding as well as testing.

Test

How can you make FinTech software more efficient? These are proven ways to build a secure FinTech platform.

  • Establish a professional security testing group. Hire vetted engineers, managers, and programmers who can develop realistic scenarios for data breaches and help you improve your code. Hiring FinTech security testers through an outsourcing vendor is the fastest and most cost-effective method.
  • Run penetration tests. This refers to fake attacks on your application. This will help you identify potential vulnerabilities and fix them with attack-resistant code.
  • Do an IT security audit. Security audits are more than just testing. This complex process can reveal technological flaws and evaluate FinTech compliance. It also helps to verify the effectiveness of your security strategy.

Audit and testing help to set priorities in development. These processes, however, depend on the skills of developers and testers and their interactions.

COVID +FINTECH: A GAME CHANGER IN SME FINANCING?

Six years ago, over half of all transactions by SME retailers were paper-based. This was either cash or cheques. This world is long gone. Why? Covid-19 was a significant factor in digital payments receiving a boost. Many physical transactions were impossible for a long time due to the pandemic. This made small businesses need digital alternatives, such as mobile payments, cards, or online. Covid made ecommerce attractive even for small merchants.

  • Customers with difficult needs

This is how SME financing has changed. We need to recognize that small businesses are demanding customers, regardless of what banks may say about the importance of SMEs in public. Banks cannot serve SME clients with the same intensive approach as large corporations. They could not perform this segment using the same highly automated methods they use for consumers.

Because small customers can’t afford to pay for expensive risk assessments or management strategies, the corporate approach could have been more feasible. However, the automated consumer approach proved unreliable as businesses require additional information that credit information providers need to provide. As a result, lenders had to make decisions on a limited amount of data. This led to poor credit decisions and poor SME portfolio performance.

  • A unique opportunity

Fintech can help fill this gap. The potential for new models that tap into real-time transactional information from SMEs is excellent. This allows for quicker and better-informed decisions about capital requirements and risk. Funding Circle, Ant Financial, eFactor, and Fawry Microfinance are new entities in developed markets. Fintechs differ from previous models that required entrepreneurs to supply their data and costly field staff to validate performance. Alternative financiers are different from traditional bankers, who expect entrepreneurs to turn up with the required information. They also don’t send high-pressure field staff with incentives to collect data from the workplace. This is both inefficient and costly.

These data-driven entrepreneurs give them basic permissions and pull data from the digital infrastructure. As a result, they can make critical credit lending decisions in seconds. It takes 3 minutes to submit an online application and 1 minute to decide and transfer funds. No physical contact is required.

Also Read – Why should businesses invest in Fintech Apps?

How to address the risks?

These developments are exciting but with risk. Modern, tech-driven standards still need to be improved in combating financial crime. Large correspondent financial institutions that operate in cross-border commerce use labor-intensive and expensive compliance systems. Although instant payments are becoming more common, the cost to develop a mobile app remains slow and opaque in most countries. This is mainly due to the 1920s Telex technology used for cross-border payments. Data protection is essential because there are risks of data being shared with SMEs and used in ways that penalize them.

Lastly, while SMEs are generating more and more valuable data digitally, too much critical data is stored in closed gardens under individual companies’ control. These data silos can limit trade and opportunities as markets mature. This problem will again fall heavily on small-scale entrepreneurs. These same tech innovators, who have made progress in the last few decades, could become an anchor that impedes future progress. We must find ways to encourage more open and competitive data infrastructures where informed customer consent drives data access, and all market participants have equal rights to customer information.

Conclusion

With the development of new digital ecosystems, customer-centric financial models, and new digital ecosystems, banks and Fintechs can collaborate well. To leverage Fintechs’ advanced technologies and eliminate outdated systems, banks need to be more engaged with Fintechs. To understand customer behavior, Fintechs will need banks’ street-smart expertise. These two sectors can work together to transform India’s financial landscape and make it more customer-centric. Connect with Techugo, a mobile app development company for more latest updates on FinTech.

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A Technical Guide for Crowdfunding Software Development! https://www.techugo.com/blog/a-technical-guide-for-crowdfunding-software-development/ https://www.techugo.com/blog/a-technical-guide-for-crowdfunding-software-development/#respond Thu, 23 Feb 2023 06:11:33 +0000 https://www.techugo.com/blog/?p=11696

Many crowdfunding software development built with WordPress claim that it is easy to create a crowdfunding platform. This is a good option for small crowdfunding companies and local communities. But serious business, such as crowdfunding or online investment, requires a solid tech foundation. Investment Management e-wallets; payment processing; Performance monitoring Data security A crowdfunding app …

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Many crowdfunding software development built with WordPress claim that it is easy to create a crowdfunding platform.

This is a good option for small crowdfunding companies and local communities. But serious business, such as crowdfunding or online investment, requires a solid tech foundation.

  • Investment Management
  • e-wallets;
  • payment processing;
  • Performance monitoring
  • Data security

A crowdfunding app allows businesses to showcase their ideas and raise funds. Depending on the type and level of Crowdfunding they are involved in, they might offer different items in return for funds.

Are you looking for information on crowdfunding applications? This blog post will provide detailed information about crowdfunding models.

What is Crowdfunding, and how does it work?

Crowdfunding refers to raising capital from a large group of investors and people. Currently, most of this happens online.

There are many ways to Crowdfunding.  Sometimes, the end users fund the campaign. Other times, it is businesses that invest in startups and make a profit.

Crowdfunding apps are a great alternative to raising funds from angel investors or venture capital funds for small and medium-sized businesses. But, It can be costly to develop an app. In addition, there are many levels of complexity and perspectives depending on how much the corporation spends.

The cost of developing an app will determine whether or not you decide to build it. It is, therefore, crucial that the app’s idea is strong enough to sustain itself over the long term.

Crowdfunding can be a lengthy process and can take from a few days up to several months. So let’s now understand what Crowdfunding is and how it works.

Crowdfunding begins with the creation of a crowdfunding campaign. Then, it includes all details about the effort, including the creator’s name and what it will accomplish. Capital raising is usually limited to a specific time frame.

Different Crowdfunding Models – Explained

Once you understand the crowdfunding process and what you want, you can choose the types of campaigns you will run.

Many startups have inspiring stories about scaling up using crowdsourcing to become more well-known entities or get acquired by larger companies.

We’ll briefly discuss the different types of Crowdfunding and how they differ.

Donation Campaigns

A good reason should be given for your product. This is especially important for startups trying to raise funds for design and development.

This crowdfunding software development allows you to set up a crowdfunding site or portal online to raise donations for your startup without losing control. This crowdfunding software development will enable you to create a fully functioning donation-based crowdfunding platform. In addition, it allows individuals, charities, and organizations to post causes online and ask for donations in return for their participation.

Donation-based Crowdfunding can be very effective when an app is developed for a social purpose rather than financial gain. For example, these products make it easy for people to communicate, travel and buy food.

Crowdfunding Equity

Crowd-investing and investment crowdfunding are two terms that can be used to describe this type of Crowdfunding. It involves giving investors company securities in return for funding. This online method is used to raise investors’ money to fund a small business.

Startups and small businesses can use equity crowdfunding to attract funding and build their networks. It allows investors and business owners to collaborate and work on one platform, with the goal of creating momentum and moving forward their shared vision.

Peer-to-peer Crowdfunding

It is more like lending. It is the best option if you have an extensive network of people who can spread the word about your mission. Because you and your team are familiar with the investors personally, there is no need to sign a formal agreement.

The Top app development company must give every donor its full attention. Peer-to-peer Crowdfunding is different from other crowdfunding forms. It has many objectives, and donors don’t have to contribute a fixed amount. Instead, investors get their capital back with interest in several installments over time.

Debt-based Crowdfunding

Crowdfunding is a way to raise money for projects and companies. It involves small loans with interest rates ranging from very high to very low or even zero. People and businesses often use crowdfunding debt platforms to raise funds if they can forecast their cash flow to repay their lenders.

One of the main benefits of crowdfunding using debt is the ability to diversify and customize one’s portfolio.

Crowdfunding Reward

This type of Crowdfunding is targeted at product customers and offers a rewards system. This type of Crowdfunding directly correlates with the level of consumer loyalty to the brand’s mission and success.

The mobile app development company benefits include pre-launch access, better value, and access to a selected group. So when the sales pitch is clear, reward crowdfunding makes sense.

Top Features of a Crowdfunding Website

Many features will work for every crowdfunding site. Each one is unique and depends on the niche. However, a platform must have some basic features to make it user-friendly. We have compiled a list of the most important features based on our experiences.

List of Campaigns

This list is often the home screen/dashboard for the platform. You can break down campaigns into categories to simplify your search. This is especially useful when you work with multiple niches. Donors can then quickly locate projects that may interest them.

Campaign page

Users expect to find detailed information when they visit a campaign page.

  • Project details.
  • The amount of money required.
  • The number of funds raised.
  • Information about the campaign’s creator.
  • The remaining days.
  • The trust may be increased by the number of sponsors
  • If your platform offers this feature, rewards

Investors should be able to request a business plan, list of investors, or other documents if the project is a startup. The donor will then decide whether he wishes to finance the project.

Campaign admin panel

You will need to set up a campaign control panel to allow fundraisers to access all the data. They should be able to add content such as videos or presentations of pitch decks. This can dramatically increase your chances of getting investments, as campaigns with personal videos raise 105% more than those without. It is essential to verify the information.

A campaign profile should be added to the money-raiser panel if the project has been approved. It should contain all necessary information, including a list and details of transactions, chats with investors, platform support, reports, and other relevant information.

Campaign creators who use reward-based crowdfunding platforms should be able to see what rewards are most popular.

Push- and Desktop Notifications

You can send push notifications to investors and increase activity on your website or app. For example, you can remind donors if they open the campaign, view it, and click to pay but still need to complete it. This will increase the chances that they will donate.

A notification email or email following payment will let people know they have been paid and thank them for their support. In addition, notifications can be sent to backers to tell them how much you appreciate their contribution.It is important for people to feel valued.

Platform admin panel

You must be able to manage the crowdfunding platform. Administrators should have control over such processes.

  • Management of personal accounts. You can also store the contact information, payment details, IDs, and other documents that users have provided during registration. The administrator should block a profile.
  • Campaign monitoring. This should contain all campaigns created. Managers should be able to approve or deny the publication of campaigns if they are not supported.
  • Transaction monitoring. Administrators should be able to track all payments made through this site, including donations, interest payments to the donor, and subscription renewals.
  • Customer support. Administrators can monitor how specialists handle incoming calls if you offer customer support services.
  • Content management. Administrators can update articles and analytics quickly without needing developers if you provide content.

You only have one option when you build your platform. An admin panel will be available if you choose open-source or white-label options.

Payment gateway

Your crowdfunding platform should be accessible in multiple currencies. Unfortunately, payment systems can be blocked in different countries. Therefore, please connect only a few.

Crowdfunding Platform Monetization

Many crowdfunding sites are set up by owners who collect service fees. While this is a popular option, there are other ways you can monetize your platform. There are four options available to help you choose the best way to generate revenue:

  • Paid Features and Services

A crowdfunding website can be built with advanced features and services that users must pay for. These services can include branding, campaign management, and content creation. You can also offer extended profiles to fundraisers showing advanced campaign statistics.

  • Commission

This is the most popular way to make money when you launch a crowdfunding website. It also shows its efficiency well. Creators only pay something once the financial goal has been met. The platform only gets a fee if the campaign succeeds. The average price is 5%. However, depending on certain conditions, it can start at 2% and go up to 20%. This model should be used for crowdfunding websites. It must have a steady stream of supporters and fundraisers to make a profit.

  • Advertisement

This option of monetization is also a popular one for crowdfunding website development. This model allows you to generate additional revenue by advertising different products.

  • Promotional Campaign

Fundraising campaigns can take many months to reach their financial goals. Unfortunately, this causes them to fall in search results and get lost in the sea of new ideas. So how can you create a crowdfunding site that allows creators to showcase their projects to increase visibility and make them more profitable?

Depending on your chosen platform, you can select the revenue method that will make the most profit for you and your customers.

The Development Approach has its pros and cons

The development approach you choose will allow you to understand how to create a crowdfunding platform that eliminates potential hurdles.These are just a few options to consider.

  • CMS-Based Development

Open-source software allows you to create solutions for raising money using pre-made templates and plugins. This will enable you to avoid the hassle of creating a crowdfunding platform by choosing this method.

Open-source CMS are generally free. However, you must purchase specific themes and plugins if you require additional features or functions.

The main problem with CMS-based options when creating a crowdfunding platform is that certain functionality may only be executed with changing code. Additionally, CMS-based crowdfunding apps are more prone to hacking.

Also ReadWhat is a CMS? Why should you Emphasize the Same for Web Development?

  • White Label Development

This method allows you to build a crowdfunding site using pre-made modules that enable the functionality of a crowdfunding platform. This allows vendors to quickly supply the platform you need and let it go to market.

This method reduces the time it takes to launch a crowdfunding platform and requires less effort. However, you will need more flexibility. A white-label solution might not be suitable for your specific business needs. It is possible that you will need to change the code later. If this option is chosen, you don’t have control over the tech stack.

  • Custom Development

Because it is tailored to the specific needs of each project, custom crowdfunding software development offers businesses maximum flexibility and scalability. In addition, this method allows you to partner with a software vendor who will take over the design and implementation of your platform’s technology stack, functionality, and branding.

When considering creating a crowdfunding platform, viewing all the pros and cons is essential to ensure you choose the best option for your situation.

A team of software engineers with experience in custom crowd-investing website design can help eliminate potential risks and provide a future-proof solution.

Use crowdfunding software or hire a crowdfunding developer

A crowdfunding platform can be developed using a variety of programming languages.

It isn’t easy to maintain and improve the functionality of an existing platform. Even more challenging is the creation of a new platform.

A ready-made white-label crowdfunding software development and a team behind it that can customize and build everything for you is one of the best ways to launch and maintain an online crowdfunding platform.

Last Thoughts

Crowdfunding can raise money for charities, startups, and artistic endeavors.  Before you develop a tremendous crowdfunding app, determine the scope of the Crowdfunding that you wish to support.

Crowdfunding applications allow small and large businesses to access a new world.

Before you hire mobile app developers, it is essential to understand the process for managing your campaign to achieve your financial goals. Be sure to comply with local economic laws before drafting your fundraising plan. A micro-investing app is required to finance more extensive projects. If you want to know more about it, connect with Techugo, an on demand app development company.

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Healthcare Chatbots: Promising a Patient Care Industry Transformation or a Failure? https://www.techugo.com/blog/healthcare-chatbots-promising-a-patient-care-industry-transformation-or-a-failure/ https://www.techugo.com/blog/healthcare-chatbots-promising-a-patient-care-industry-transformation-or-a-failure/#respond Tue, 13 Dec 2022 10:25:02 +0000 https://www.techugo.com/blog/?p=10959

The recent technological advancement has brought a drastic change in healthcare industry. And that change is too favorable to experience. It has made the patient care landscape more efficient for everyone to get help from medical professionals.  While several trending tech solutions in healthcare have made it easy for businesses to expand and deliver better, …

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The recent technological advancement has brought a drastic change in healthcare industry. And that change is too favorable to experience. It has made the patient care landscape more efficient for everyone to get help from medical professionals. 

While several trending tech solutions in healthcare have made it easy for businesses to expand and deliver better, healthcare chatbots are the most prominent example of technology enhancement. 

The healthcare industry has experienced a technology shift like ever with the introduction of chatbots. Now, it’s easy and quick to access medical information while facilitating patients with advanced and personalized healthcare solutions. And all credit goes to chatbot technology for enabling it to handle some tasks putting it on autopilot. 

So, as far as the future of the healthcare industry chatbots is concerned, they promise a fruitful tomorrow. It’s a futuristic technology that offers several benefits. In case it sounds too much to be true, going through a detailed guide on chatbots in healthcare will be a good step to move further. Thus, here are all details about bots in the medical field; how to develop them, cost, benefits, and whatnot. 

Healthcare Chatbots – What Are They, and What Is the Role of Chatbots in Healthcare

Chatbots in Healthcare

Healthcare chatbots are software that can imitate a conversation like humans. Nowadays, the medical industry uses such chatbots to conduct business communication facilitating the patients to get assistance. Besides, some healthcare businesses use voice interfaces, while others use text-based interfaces. 

In a broad picture, chatbots in healthcare simplify the repetitive tasks that can be performed without involving human staff. Any medical service provider can contact a healthcare app development company to develop a healthcare chatbot to advance their facilities. 

Moreover, a healthcare chatbot works as a personal medical assistant that can remind to take medicines, diet, exercise, body weight, and so on. Such AI healthcare chatbot also facilitates communication among medical service providers, insurance companies, and patients. 

In addition, smart healthcare chatbots track patient satisfaction and schedule, cancel, or no-show appointments. If designed and developed strategically, chatbots in healthcare can make a patient feel heard, validated, and valued. However, these AI-based healthcare chatbots serve as:

  • Healthcare Consultants
  • Self-Care Coaches
  • Hospital Administrators
  • Elderly Care Providers
  • Emergency Alarm

But, before you approach a technology partner to develop a chatbot for your healthcare facility, it is important to know the different types of chatbots in healthcare. So, continue reading. 

What Are the 3 Basic Types of Medical Chatbots?

Conversational or AI Chatbots

Chatbot technology in healthcare has become so advanced that gone are the days when chatbots used to develop through logic. With the introduction of Natural Language Processing (NPL) and Machine Learning (ML) algorithms, creating a chatbot that learns human intent and language is much easier. 

Also, there are different maturity levels for bots, for instance, Level 1 maturity bot and Level 2 maturity bot. The higher the intelligence level, the better responses are achievable. Such a conversational AI in healthcare perceives conversation from a holistic perspective rather than deducing sentence meaning. 

Since users’ privacy is at stake, any app development company must follow HIPAA compliance for healthcare app development while developing conversational chatbots. 

Prescriptive Chatbots

Taking Natural Language Processing (NLP) one step ahead, perspective chatbots are about to revolutionize the healthcare industry. Along with conversational AI chatbot features, these advanced chatbots are efficient enough to provide therapeutic solutions to users. 

Perspective chatbots are available in the market conducting cognitive-behavioral therapy to an extent. And it assists users in getting mental healthcare assistance. Woebot is an example of a perspective chatbot developed by Stanford University. It converses with patients with anxiety, depression, or other mood disorders for treatment and cure. 

However, one must know the target audience and what is good for their needs to develop an effective chatbot. Most importantly, while designing such a chatbot, the development technology partner must consider data privacy. Therefore, following HIPAA and other data protection acts is a must. 

Informative Chatbots

The sole purpose of developing informative chatbots is to provide resourceful information to users via push notifications and pop-ups. Also, these healthcare chatbots can provide customer support and automated information for getting better health. Majorly, mental wellness or news websites integrate information chatbots to offer detailed insight on specific medical topics of user’s interest. 

Moreover, while developing informative chatbots in the healthcare industry, pay attention to the healthcare UX design to achieve the intended business goals. 

Also read: How Chatbots Make E-Commerce Marketing More Effective?

Chatbots in Healthcare: Business Benefits of Its Implementation

Chatbots in Healthcare

Integrating chatbots in healthcare solutions brings lots of benefits. Not only medical practitioners but also patients and stakeholders can leverage healthcare chatbots. Since doctors pay attention to a patient’s condition, sometimes they might need more time to dedicate the required attention to each patient. Thus, HIPAA compliant chatbots are essential for the betterment of the patient care industry. However, here are some top benefits of chatbots in healthcare. 

Scalability

Sometimes, a medical service provider experiences multiple requests at the same time. In order to address such requests, the healthcare service provider may require more workforce to tackle the situation. But having a smart chatbot with AI integration can efficiently handle thousands of requests at one time without any glitches. Thus, chatbot technology in healthcare is essential to scale the business. 

24X7 Access to Patients

With the use of chatbots in healthcare, providing patient information is easy. Unlike live agents, they don’t work on a dedicated time. So, no matter when a patient needs information about medical services, healthcare chatbots help them by giving instant assistance. 

No More No-Shows Cases  

A Forbes report claims that every missed appointment can average cost a doctor or healthcare professional $200. By incorporating a healthcare digital assistant into your services, the patient can receive reminders for the appointment. It can reduce patients’ chances of not turning up at the scheduled time. Many doctors can save money and time by consulting with a healthcare company to develop a patient engagement chatbot. 

Efficient Record-Keeping

Having virtual assistance can bring additional benefits like record keeping. For example, Chatbots for medical diagnosis can drive decisions based on instant notification to a medical professional on critical medical reports. In addition, with chatbots, a medical service provider can achieve patients’ healthcare records for better treatment. And the patients don’t need to carry a luggage of medical history along with them every time they visit a doctor. 

Huge Savings

A report from Juniper states that healthcare chatbots save approx $3.6 billion worldwide. In comparison, the number was $2.8 billion in 2017. Simply put, paying more staff for extra work will not be an issue when the healthcare industry integrates chatbots. 

Since this is not the end of the list of benefits of chatbots in healthcare, many use cases can help medical professionals level up the patient care industry. Bots in the medical field provide benefits for both; doctors and patients. Let’s look at some of the top use cases of chatbots in the medical industry. 

Top 5 Use Cases of Chatbots in Healthcare

Care Management for Chronic Diseases

Chatbots in healthcare have made a shift in the care management industry for good. They assist in providing patients with chronic illnesses with crucial information. For instance, a patient scheduled for a colonoscopy will get all information and educate about the same. Also, if the patient has any query or concern regarding the operation, the telemedicine chatbot can assist them with details. 

Using these medical chatbots, one can reduce invasive medical procedures canceled at the last minute. Also, by providing pertinent advice to chemotherapy patients, these conversational chatbots contribute significantly to the treatment provided in oncology.

Additionally, chatbots can advise family members and caregivers on how to support loved ones suffering from cancer. Even health insurance companies use healthcare industry chatbots to educate customers about the advantages of insurance.

Self-Care Assistance or Emergency Care for Patients

Many patients rely on digital assistants to get specific nutritional advice and remind them to take their prescriptions on schedule. The reason behind offering self-care assistance from AI-based chatbots is that they are fully equipped to assess the body’s vital signs. Bots can improve patient care by keeping an eye on the patient’s health and offering the right medical advice.

While helping patients stay motivated to achieve their health objectives, they can spot people who require emergency medical care. Also, chatbots allow doctors access to all chat transcripts so that patients don’t have to repeat themselves. And patients may receive the care they require when they need it the most. 

Accessing Health Records Securely

Chatbot technology in healthcare can facilitate saving medical records effortlessly. By integrating healthcare AI chatbots with the EMR/EHR systems, storing, exchanging, managing, and maintaining patient health data becomes seamless. A doctor or the patient can then safely access these documents whenever they need to access them. The top healthcare app development company uses chatbots while developing medical applications to deliver top-notch experiences. 

Point-of-Care Clinician Support

Healthcare chatbot implementation can help doctors to get real-time drug information from virtual assistants. It also suggests prescription drug options and provides a list of the active components in various medications. If any medical service provider includes chatbots in their system, it will make things simple and quick. For instance, doctors can recommend a specific prescription with the right dosage and medication instructions. 

Processing Bills and Claims

For any healthcare service provider, the last thing they would want to do is keep the patient waiting to process the payment. When you enable the billing system with chatbot technology, it can speed up the process. The chatbots in healthcare industry are efficient enough to identify medical history and the associated expenses. And with such information, processing bills and claims become simple. Using this technology with the backend billing system of the organization’s practice, it can safely manage inventory and gather payments. Hence integrate chatbots in medical service systems to deliver advanced patient care. 

How to Develop a Healthcare Chatbot?

How to Develop a Healthcare Chatbot?

Design Conservation-Minded Flows

Chatbot-based automated healthcare solutions must be able to address patients’ concerns satisfactorily. Users must feel as if they are speaking to an actual person because the conservation happens over texting. As a result, healthcare chatbots must take care of the tone of their responses, relevance, and context.

Programmers need to understand that exchanging messages concludes a meaningful conversation. For example, if a user submits his symptoms, the chatbot must evaluate them and suggest the best action. The chatbot must advise the appropriate over-the-counter medication, advice on diets, or even offer a consultation with a doctor for a patient with stomach ache and fever.  

A chatbot should evaluate the data gathered regarding a user’s health issues and respond appropriately with helpful ideas. Also, while developing a healthcare AI chatbot, use natural language processing (NLP) to assist chatbots in determining the optimal response for each scenario. In addition, using medical informatics, the chatbot must be able to create the best reactions to communications concerning symptoms. 

Design and Interface

The method for engaging with a machine is an interface or user interface (UI). And the design and interface of an AI chatbot for healthcare play a crucial role in its success. Most healthcare chatbot systems have a text-based interface where users must input their questions. However, some even have voice-based interfaces.

Developers frequently use platforms like Facebook Messenger, Telegram, and Google Assistant to create chatbot user interfaces. However, for both tech-savvy millennials and elderly individuals with low technological acumen, a decent interface must be simple to use. So, utilize the chatbot technology in healthcare industry and create a robust bot for enhancing patient care services. 

Sort Out Your Intentions

For the best user experience, chatbot programs must make conversations seem genuine. In other words, the application must determine context and relevance anytime a user starts interacting through text or speech. In addition, it must select a user’s purpose for utilizing the application.

Natural language understanding (NLU) modules are necessary for chatbots to understand users’ intents and provide the best appropriate responses. A chatbot can utilize these to group user input into the proper categories and determine what the user wants. For instance, if a user reports having stomach discomfort and a fever, the chatbot may advise medicine, dietary changes, or a visit to the doctor. If the user chooses one of these, the interaction must continue as intended and be meaningful. Thus, it would be best if you categorized intentions so that healthcare industry chatbots can efficiently deliver what they are designed to do. 

Identify Entities   

An entity is a user input component in healthcare chatbot development that details the user’s intention. It’s critical to comprehend consumer wants and provide the appropriate answer. So, before developing a healthcare chatbot, you must identify entities. Since it takes a lot to make a chatbot conversation as natural as feasible, a thorough understanding of intention and entity is necessary. To understand it better, let’s take an example. A patient who lives in Dubai needs medical help for a fever; the entities must be “pharmacy,” “medicine,” and “Dubai.” Therefore entity identification is essential to develop a chatbot in healthcare industry. 

Testing

The last stage of creating a healthcare chatbot is testing it. The programmers must thoroughly test it using all the required parameters after it is developed. The intended reaction must be given to every input. Finally, the solution must recognize, classify, and categorize the purpose and entity to determine how accurate the result is.

Technologies to Develop Chatbots in Healthcare

With the advent of healthcare chatbots in the medical industry, the world has started witnessing the ultimate patient care solutions. Since the digital transformation in healthcare is continuous, so chatbot technology in healthcare is. Thus, here is the tech stack for healthcare chatbot development. 

Some Platforms for Chabot Development in Healthcare

  • Botsify
  • Chatfuel
  • QnA Maker
  • Flow XO
  • Dialogflow
  • Motion.ai

Top Frameworks & Languages for Medical Chatbot Development

  • Microsoft Bot Framework
  • Amazon LEX
  • Watson Assistant by IBM
  • botpress
  • Python
  • Wit.ai

Be it an early-stage startup or a well-established healthcare firm, contact the top chatbot app development company if you have any ideas about developing a chatbot. The team experts will understand your perception thoroughly and build a unique chatbot while fulfilling business requirements. 

How Much Does a Healthcare Chatbot Development Cost?

When it comes to developing a customer chatbot in healthcare, the cost incurred is around $45000 to $60000. However, the final cost to develop a healthcare chatbot depends on the features and advancement of the chatbot. To get an idea, suppose a chatbot is developed using ML and AI algorithms for a mental healthcare app or integrated an app to a medical device; the cost of development may go up. 

Thus, depending on the chatbot technology, the cost may vary for the development. This is why all healthcare industry experts suggest hiring an experienced technology partner to build your project. Such agencies know the latest and trending tech stack and implement them to create high-end solutions. 

Also Read: How Much Does It Cost To Develop A Healthcare Mobile App?

Are Healthcare Chatbots the Future of the Industry?

The way chatbots have integrated into healthcare systems and provide efficient solutions promises a good future. And more healthcare business owners will be opting for this technology to deliver more user-friendly services. But it is also true that this adaptability is higher, and adoption is slower in the medical field. 

Conversational healthcare bots are the trend, and creating one for a healthcare business will be the right step in investment. While it will bring high returns, the benefits of using chatbots in clinical settings are indisputable. 

So, without thinking much about it, immediately connect with us to get a world-class chatbot solution and build a healthcare chatbot to stay ahead in the market race. 

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Google Cloud Next ’22: Every Nook and Cranny of Meet Security Feature for Gmail! https://www.techugo.com/blog/google-cloud-next22-every-nook-and-cranny-of-meet-security-feature-for-gmail/ https://www.techugo.com/blog/google-cloud-next22-every-nook-and-cranny-of-meet-security-feature-for-gmail/#respond Fri, 14 Oct 2022 07:09:16 +0000 https://www.techugo.com/blog/?p=10278

‘Today, meet tomorrow!’ With this theme, Google conducted its Cloud Next ’22 event. And guess what? We could not hold our excitement! The company announced various innovations to ensure customer wins, partnerships, data, and security. All of this took the event to another level.  Exciting, isn’t it? Cloud Next ’22: Upgraded Security Lots of announcements …

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‘Today, meet tomorrow!’

With this theme, Google conducted its Cloud Next ’22 event.

And guess what? We could not hold our excitement!

The company announced various innovations to ensure customer wins, partnerships, data, and security.

All of this took the event to another level. 

Exciting, isn’t it?

Cloud Next ’22: Upgraded Security

Lots of announcements made this event a great hit. However, the way Google came up with its ideal security features gained the most attention. 

Want to learn further?  

We will be having an enhanced security layer to other tools of the workspace productivity suite.

Are you familiar with the Google Workspace Productivity Suite?

Not to be worried! Everything is explained below. 

A Bit About ‘Google Workspace Productivity Suit’!

Also known as G Suite, it is a set of productivity apps that provides users with shared calendars, business professional email, video meetings, online document editing, and much more. 

google workspace

Everything like Gmail, Drive, Sheets, Calendar, Sites, Meet, Chat, Docs, Slides, and Forms is covered in Google Workspace.  

But what’s the point of excitement?

Google Cloud conference announced various features for its Workspace at the summit, including client-side encryption (CSE) for Gmail. 

Client-Side Encryption (CSE): A Shield Against Unauthorized Access!

Client-side encryption encrypts the data locally to ensure its security and prevents the chances of being accessed by third parties. 

In simple terms, it eliminates data loss and unauthorized access to files. 

What’s more?

CSE was earlier present in Google Meet and Docs. Extending it to other tools ensures security at the topmost level. With its support, organizations can get great help in fighting against security issues.

It will allow only the sender and recipient to read the content inside the mail, thus preventing others from accessing the same.

Significance of CSE

Let’s unveil them while reading the pointers ahead: 

  • Entrepreneurs can ensure the security level with direct access to the encryption keys.
  • “The latest cryptographic standards” allow encryption of the data delivered on the Google servers. 
  • Real-time leaks are no more an issue. 
  • Authority over file sharing. 
  • Data loss prevention. 
  • Secure, reliable, and compliant environment. 

An Effective Way for Businesses to Integrate Security!

While threatful access can collapse any organization in seconds, CSE fights against the same. 

Google Cloud Next 2022 announced that it would be available for everyone at no cost, making things easier and accelerating businesses’ growth. 

With cutting-edge competition, it becomes necessary to digitize our businesses. However, the thought of data smash made newbies worried. 

Fortunately, there would be a stop to such things to a certain extent!

A Boost to Digitisation!

Indeed, the announcement has left every user and entrepreneur excited and thrilled. The latter will soon achieve a way to digitize their businesses while having security free of cost on Google Workspace.  

Now that we have let you learn about the security update, what is your take on the same? 

Also, follow for more such trending topics and connect to our team if you have any doubts or queries. 

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THE PRIDE TALK: It’s Time to Break The Taboo! https://www.techugo.com/blog/the-pride-talk-its-time-to-break-the-taboo/ https://www.techugo.com/blog/the-pride-talk-its-time-to-break-the-taboo/#respond Fri, 07 Oct 2022 10:27:30 +0000 https://www.techugo.com/blog/?p=10192

PRIDE is not just a month; It’s a way of life.  Think about how far we can go as individuals when we start celebrating this pride each day, each month, and each year by simply fostering a culture of safety, inclusion, and safety for our LGBTQIA+ community.  While breaking out of the mental boxes, Techugo …

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PRIDE is not just a month; It’s a way of life. 

Think about how far we can go as individuals when we start celebrating this pride each day, each month, and each year by simply fostering a culture of safety, inclusion, and safety for our LGBTQIA+ community. 

While breaking out of the mental boxes, Techugo initiated positive changes and brought transformation by creating space for a community that deserves to receive love more than they could ever receive hate. 

It’s not always the ‘Gender Behavior.’ We have to understand it now to create a fair world for everyone. So, let’s break the taboo together because it’s only through togetherness we can make a beautiful impact on the world. 

Be A Change Leader!

Turning yourself into a change leader is not that difficult!

Trust us; you just have to initiate a favorable step towards a beautiful change. Just like we did at Techugo. On the 6th of October, we executed a small workshop to enlighten our audiences about the struggles the community face. 

LGBTQA awareness

To be honest, we did not think that ‘The Pride Talk’ would prove to be this impactful; however, it made everyone attentive and curious throughout the event.

But yes, we did it impactfully!

We have realized that it’s high time to unite as a community to fight and strive for equality to make a better world for everyone. 

A small change can create huge differences.‘ So, what about a positive change that lets everyone live peacefully, irrespective of which community they belong to, how much wealth they acquire, and where they come from? 

It should be no problem when a male likes putting on eyeliner or a female is attracted to another female. 

Do you feel the same?

We Know About Them, But, We Don’t Know Much About Them!

It’s not a surprise, right?

We know only the things about them that society thinks.  Judging people based on various perceptions is wrong. You would definitely feel bad when people feel about you on the same basis instead of talking to you personally. 

That’s why interaction & communication is significant. 

Techugo allowed its employees to interact with the community members, ‘Anaam‘ and ‘Swara.’ Not only we heard their stories, but we also feel inspired by their fight against cruel discrimination. 

sawara & amaan

Irrespective of the publicly expressed hate comments in school, on the streets, or in the workplace, they did not let their morale down and took immense pride in who they were. 

Still, today they celebrate this joy while crafting a world where each individual feels the power of self-love and self-pride. These two individuals brought a new wave that has shaken the ‘Gender Foundation’ laid by the world. 

A Call for Increased Education and Awareness! 

We are all equal. Therefore, sexuality should not be the only factor determining a person’s value.

Although the law has passed, people still neglect it. 

Do you know why?

Because of the lack of awareness and educational campaigns! Although Techugo has initiated its first workshop, there will be so many in the future to increase awareness more effectively. 

awareness LGBTQA

We believe that the quality of the workforce is not only determined by the number of experiences the company has but also by its employees’ actions towards each other. 

With this small workshop, we tried to bridge the communication gap between our audiences and the community people. The more people we reach, the more powerfully we increase education on this sensitive issue.

Techugo urges every workplace to emphasize this small change to create a better world. 

So, let’s come together and support this initiative.

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Want to Create Your Own Money-Making App? Take These Drastic Measures https://www.techugo.com/blog/want-to-create-your-own-money-making-app-take-these-drastic-measures/ https://www.techugo.com/blog/want-to-create-your-own-money-making-app-take-these-drastic-measures/#respond Thu, 18 Aug 2022 09:41:42 +0000 https://www.techugo.com/blog/?p=9951

Launching your application and making it available for downloads will help you generate a lot of income.  Is that what you are thinking? If yes, you will be in a deep pitfall because the app will not turn into a profit-generated tool unless you apply some strategies and tactics to promote it among different users.  …

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Launching your application and making it available for downloads will help you generate a lot of income. 

Is that what you are thinking?

If yes, you will be in a deep pitfall because the app will not turn into a profit-generated tool unless you apply some strategies and tactics to promote it among different users. 

You could end up wasting all your time and efforts if you don’t consider monetization models for your app’s growth and success. 

A business does not bring profits immediately after getting launched; you must build many plans and activities to reach the progressive milestone; the app demands to be functioned similarly to reap multiple benefits. 

Want to learn further?

Move ahead and gain insights into how you can make money with a mobile app startup

How does an App make money?

How does an App make money

As the introduction says, building an app is insufficient; you must go through lots of steps. 

So, are you ready to take a deep dive into these? 

Nothing is built overnight!

However, our continuous efforts can create success overnight. So, if you are ready to be on the roller-coaster ride of challenges and efforts, move towards the next section. 

Analyzing Market and Competitors

Without analyzing the market and competitors, you may be unable to build an effective solution that helps you grow while beating the competitive edge. As new trends and innovations are built every day, keeping an eye on each one of them is vital. 

Moreover, you will indeed find high-graded developers that have expertise in the field and will let you bring success-driven products. To maintain a high competition level, you must build products that create a difference in the world. Hitting the bull’s eye seems easier and more convenient once you find the best mobile app development company. However, you need to be very dedicated to finding the same. 

Monetization Models

Just suppose you have successfully turned your dream into reality, it does not provide you any revenue or income even after 1000+ downloads. What would you do? 

No worries!

  • Here are two monetization models for you to consider. Ensure to keep reading for further insights!

1. Direct Sale

It indicates the way in which applications will be available for downloads only after meeting the subscription fee. The users cannot access the app until they make the relevant payments. 

Then, how does the company reach out to the targeted consumer?

The app’s screenshots, videos, descriptions, and reviews on Appstore or Google Playstore prove to be an excellent source for attracting users worldwide. 

While looking for their perfect digital solutions, they prefer to download only apps with the best reviews and ratings. 

So, this is about the Direct Sale model! Now, let’s move and gain insights into the second model of monetization. 

2. Indirect Sale

Monetization Models: flow chart

It represents the method in which apps are available for free until the user uses or accesses the upgraded features. This method is quite popular in the industry because of benefits like turning new customers into loyal ones. 

You will definitely make the most of this and bring excellence to your business and startup. 

Indirect sales let you generate revenue in some incredible ways. 

Here is a complete list for you:

  • SMS marketing: It lets you connect with your audience effectively and efficiently via instant delivered messages. 
  • Sponsorship: You can align with other brands and attract several users to the mobile applications. A very high response you can have on your application with this method. 
  • Advertising: It is one of the most innovative strategies for app monetization today. You will be paid to run some ads on your application. 
  • Push-notifications: All kinds of reminders, alerts, and texts about updates, new arrivals, offers, discounts, gifts, or rewards fall under this mobile app marketing. Several big brands like Zomato and Amazon have favored integrating them into their mobile applications. 
  • Freemium Upsell: The gaming and Saas industries are most frequently using this method to attract new customers with the basic features at no cost and re-engage the existing ones by charging a premium or converting them into paid users on their applications. 
  • Another app Collaboration: It is yet another dynamic strategy where two applications collaborate to get the ultimate reach of customers on their tech-driven solutions. 
  • In-app purchases: The user must make in-app purchases to buy the extra content inside the app. 
  • Email marketing: It lets you target a specific person to whom you can send an email on their birthday offering cashback deals, discounts, and other offers. 

Translating to more robust results would no longer be a dream once you have adopted the most profitable strategy that suits your business needs and clientele. 

How to Decide the Price of an App?

How to Decide the Price of an App

Till now, we have discovered top ways to promote indirect sales. Although, you should be very well aware that these tactics would not make a profit if you have determined the incorrect price of the app that does not correspond with the features inside. 

So, how to decide the price of an app?

Let’s discuss this frequently asked question quickly. 

The mobile app is your product that will add to your revenue only when it consists of every feature that justifies its worth and price. Your customer may ignore its usage if it is not worth the penny. 

So, to avoid that pitfall, you must think like your consumer; you must ask yourself some questions and analyze the competitors’ monetization model preferences. 

Thinking, which questions to ask?

  • Which domain does my app belong to?
  • Does the price justify the features?
  • At which cost do my competitors promote it?
  • Will the users use it frequently?
  • Does it provide a simpler way to cater to the user’s needs and requirements?

Once you start thinking like your customers, you will easily get insights into each drawback and benefit that your own digitised solution can bring. 

Which Domain to Choose for Building a Money-Making App?

To achieve excellence in your business, it is vital to figure out this question. Moreover, one should not neglect the study of the trends and the market world because it gives us reasons why opting for a particular industry would be profitable. 

Building a Money-Making App

However, don’t be worried if you do not have the same expertise as there are lots of emerging industries that will let you generate a money-making tool. 

Want to learn further? Here are some of them:

  • Online shopping 
  • Social media 
  • Personalization 
  • Magazines and newspaper  
  • Social media
  • Money lending mobile app
  • Sport, health, fitness
  • IoT
  • Blockchain
  • AR & VR
  • Artificial Intelligence
  • Chatbots
  • Wearables

You can shift your focus toward the one that you have the knowledge of and help you capture the most part of the market. 

Pick the platform: Android or iOS

iOS or Android

How much money you can earn with your mobile app also depends on the platform you pick to make it available for downloads. 

Therefore, it is vital to choose the best among all. 

But, how to use it?

Again, market analysis can help you gain insights. 

To help you a bit, we are also here with some research. So, let’s unveil the facts.

  • The cost per install or CPI is 60% elevated in the App Store than in Google Play. 
  • The cost per in-app purchase or CP-IAP is 30%, and the cost per registration (CPR) is 73% higher on Apple devices.
  • Besides, it is believed that 25% of iOS developers and 16% of Android developers can make up to $5000 monthly.
  • While 38% of Android users make purchases online, only 47% of iOS users consider it. 

However, choosing the right platform can tackle most of the tasks of making your app into a profit-generating tool. Still, you should not forget that it requires continuous research per your app’s core features and the industry it belongs to. 

To Sum it Up!

So, it depends on your monetization model, platform, industry, technology trend, and the price of an app to gain insights into how much money you can earn with your own mobile application. 

The better your approaches are, the better you can move mountains to make your app a profit-oriented object. Gaining insights on the cost to develop a mobile app is also essential so that you can initiate further to translate the estimated revenue from the digitalized solution. 

We hope that all the tech geeks get immense help from this dedicated post. However, stay tuned for more updates on tech news. Also, consult with our experts at Techugo if you have any more doubts or queries. 

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How Much Does It Cost To Develop A Healthcare Mobile App? https://www.techugo.com/blog/how-much-does-it-cost-to-develop-a-healthcare-mobile-app/ https://www.techugo.com/blog/how-much-does-it-cost-to-develop-a-healthcare-mobile-app/#respond Sat, 28 May 2022 07:55:22 +0000 https://www.techugo.com/blog/?p=9650

Healthcare mobile app development is playing one of the most crucial roles in enabling the digital transformation of the medical industry. However, it is a highly complicated process whose goal is to integrate digital solutions into multiple areas of the industry to boost value and efficiency.  Replacing the traditional and old-fashioned healthcare solution by leveraging …

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Healthcare mobile app development is playing one of the most crucial roles in enabling the digital transformation of the medical industry. However, it is a highly complicated process whose goal is to integrate digital solutions into multiple areas of the industry to boost value and efficiency. 

Replacing the traditional and old-fashioned healthcare solution by leveraging advanced technology is a rather tricky process. First, we need to shift from paper to digital files, which is not all. Every function in this industry needs to be digitised in order to offer sustainable solutions. 

And this can happen with a healthcare app seamlessly. However, professionals wonder about the cost to develop healthcare mobile apps and take steps back.

Yes, the transformation has been initiated in several hospitals, clinics, and through independent applications, where patients can access records and treatments. 

But it is just the beginning!

Considering the existing scenario, the implementation of healthcare apps can be witnessed more in the private sector, rather than in public establishments. 

Since it’s a sensitive domain there are several layers to understanding digitization in healthcare. Today, with the help of this blog, we will be addressing several aspects related to it including the cost of making a healthcare app.

So without any further ado, let us get started!

Why Is There A Need For Digitization In The Healthcare Industry?

Digitization In Healthcare

Before we move any further, it is important that we realise the need for digitization in the healthcare industry. Since the digital breakthrough is in the infancy of this particular domain, it is essential to list the reasons that may influence the stakeholders. 

Here are a few pointers to consider the integration of new technology and trends in healthcare-

1. Easy Delivery

The most significant advantage of digitization is that it enables convenient delivery of medical services through mobile health applications and wearable technologies. As smartphones are already being prioritised as mHealth tools, they present the potential to transform healthcare delivery through ease of use. 

Healthcare app development allows stakeholders to extend the potential of smartphones and wearables for several medical purposes like monitoring body temperature, enabling real-time visuals to a visually impaired person, monitoring the contraction of a pregnant woman, and much more. In addition, these technical advancements can simplify the process of monitoring patients with a budget-friendly healthcare app development cost.  

2. On-point Diagnosis

With the help of technology, medical stakeholders can enhance their diagnostic potential. By streamlining information flow through tech, the entire process can speed up. The wealth of information that is already being gathered in digital health records can be filtered, sorted and organised by powerful computing applications. This would allow medical professionals to arrive at an accurate diagnosis in no time. 

Apart from quicker analysis, this data would also enable doctors to measure diagnostic errors. This step would eventually cut down on recurring future errors. Radiologists also make the most of computer-aided detection, as it helps them to clearly analyse the pattern associated with acute diseases.  

3. Personalised Care

The boost in testing capabilities, online data and advancing technologies depict that the world is finally entering the much-awaited era of personalised healthcare. With a thorough understanding of an individual’s genetic profile, medical professionals can roll out more extensive therapies and treatments. 

For example, with the minimal cost of developing a mhealth application you can digitzie healthcare sector. And such apps can take the user’s medical history in account to precisely deliver recommendations to be most effective. It curbs the need for the patients to make recurring visits to the hospital as they can get supervised medical care through a mobile app.

4. Enable Operational Effectiveness

AI technology holds the potential to automate the process of clinical documentation and drive key information to further streamline the treatment and operations. Along with automation, speech recognition can also enhance the function of physicians recording documentation to boost speed and efficiency. 

The successful integration of 5G technology presents an opportunity to physicians to perform operations from distant locations. China has already become one of the first countries to demonstrate the feasibility of remote surgery. Furthermore, the ongoing discussion in the European Commission about remote surgical robots suggests an inclination of the healthcare industry towards in-depth digitization. 

5. Easy Access To Healthcare

According to the predictions of the World Health Organisation, there will be a global deficit of medical professionals. Moreover, the mentioned scarcity would impact the lower-income countries to the extent that would create a deficiency of even basic medical needs in remote locations. 

A successful counter to managing the scarcity of healthcare is enabling digital health to communities living in remote areas. Telehealth services can connect patients to medical professionals in distant health facilities. They can easily bridge the gap in delivering access to immediate medical attention by providing a link to an entire healthcare system. 

Apart from immediate access to medical services, mhealth applications eradicate the need for unnecessary referrals and cut down on medical bills. 

And, contradictory to the belief, creating a healthcare mobile app is not at all a complicated process. With the right technology and a healthcare app development company, stakeholders can easily eradicate the gap between medical care and global users.     

6. Boosting Pharmaceutical Research

Pharmaceutical R&D departments worldwide are always looking out for a boost to manage the decline caused by the lack of resources. Offering a solution to this problem, we have technologies like Machine Learning that can allow virtual screening to increase the number of possible drug leads. 

With a goal to reduce time and resources, digital solutions can offer modelling and simulation, clinical trial simulation, model-based drug development, and much more. In addition to this, the colossal amount of data generated can be used to find potential therapeutic solutions. 

Digital solutions can help stakeholders to foster a collection of rich data on vitals, sleep activity, mood, circadian rhythm, and much more. This data can be then used to figure out the most responsive solution, which would improve the development, delivery, and outcome of digital medical services. 

To extend the user experience, stakeholders also need to act on patients’ feedback to provide evidence-based approaches to online healthcare services.  

7. Improving Financial Outcomes

Technologies like Artificial Intelligence are making considerable developments in accelerating the treatment and diagnosis process by allowing radiologists to concentrate on tasks with higher value. For example, AI can go through large numbers of medical histories and foster information beyond a human’s capabilities. With this, the healthcare industry can also take down the operational cost for up to 50%. 

From surgical scheduling to billing, investments in operations and administrations can also be reduced considerably with the help of technology. 

What Are The Biggest Challenges Enabling Digital Healthcare?

After updating our knowledge through the trends, we must also understand the challenges involved in developing healthcare mobile applications. Better understanding about these concerns will help you innovate digital trends, which will work towards delivering a solution. In addition, it can help us to get an idea about the development cost structure of healthcare apps.

So let’s get started…

1. Old Habits Die Hard

It isn’t easy to adopt change, especially if it revolves around an age-old method. It is normal that the stakeholders are cautious while adopting the transformation, but it is imperative that we step up to improve the medical process. Yes, there is a little risk involved, but there are two sides to every coin. With a bit of trouble comes many advantages after enabling digitization in healthcare. 

Digital change in the healthcare industry is so much more than building an app or a website for the patients. It is also about changing the traditional mindset of the stakeholders. The demand for remote access to healthcare is rising, making it imperative for the industry to advance onboard solutions. 

2. Gap In Software Integration 

One of the most attractive features of business applications is their ability to share data between multiple systems. Such applications allow patients access to your management database to fetch their medical records. Integration of such applications in laboratories boosts the overall efficiency of healthcare. 

Since there is a huge gap in standards of interoperability, it can make communication between organisations in the healthcare industry and third-parties difficult. But digitization of healthcare is enabling applications that make these management systems more efficient and user-friendly.  

3. Need For Advance Processes

Like I said, digital transformation is so much more than a fancy product. Even if you have an on-point digital strategy and a healthcare mobile app to enable the same, the impact can only be witnessed if we change the way we think and run the industry. 

Therefore, it is crucial to replace old business equipment like server-patient management systems that are integrated within an advanced process. And the cost to develop healthcare applications is much cheaper than those management systems.

4. Data Regulation

Protection of sensitive patients’ data is one of the most important tasks that this transforming industry needs to take care of. Therefore, it is necessary to meet the state guidelines for maintaining data security. Since sharing information makes it tougher to enable the same, the biggest concern is to foster privacy policies by considering all the required legal actions. 

5. Finding A Team To Enable Digitalisation

With the rise in demand for mobile app development, the number of companies delivering the service has also increased. However, the high saturation level has made it difficult for healthcare stakeholders to find the top app development company in India. 

It is necessary to invest resources in a team that has successfully delivered products for this domain. Since there are so many options available, getting distracted while looking for a technology partner is another biggest concern. But with the right technology partner, the cost of healthcare apps development won’t be an issue and you get a robust application fulfilling your purposes.

What Are The Top Healthcare App Development Trends 2022?

Thanks to advancing technologies, digitization of the healthcare industry is now picking up pace. From the Internet of Things to Augment Reality, we now have a pool of progressive technologies that are streamlining operations and enhancing accessibility for medical staff and patients.  

The increased advantage has triggered the interests of stakeholders to further explore the possibilities in mhealth services. Let’s discuss a few of those tech-based possibilities in length. 

  • Virtual & Augmented Reality

The visual aid delivered by AR and VR technology is primed to play a major role in therapeutic and educational healthcare delivery. Stakeholders can use these technologies to deliver a more personalised and immersive healthcare experience. And integration of VR and AR doesn’t affect much on the cost of building a healthcare app. 

These are several ways these high-end technologies are making inroads in healthcare. AR in medicine is being used as a patient-facing engagement tool, especially in orthodontia markets allowing patients to witness progress. Medical programs with VR-based tech offer self-guided rehabilitation exercises for patients who remain in isolation.   

With technology, patients aren’t the only ones who’ll benefit. Healthcare professionals have started using AR and VR technologies to help them prepare for the future. For example, X-rays will soon be replaced by AR-based 3D models assisting both doctors and patients before and after the surgery process. 

AR & VR

  • Big Data

From a decrease in operational cost to improved efficiency, big data is one of the most advanced innovations that is destined to revamp the face of the healthcare industry. With a CAGR of 36% through 2025, healthcare data can help the sector save yearly investments amounting up to 500 billion USD if utilised smartly.  

Big Data

There are multiple different sources from where big data in healthcare comes, fostering a pool of information that can be churned for more opportunities. With the help of an analytical tool and proper storage, stakeholders can reap the benefits delivered by this technology. 

Take a look at the list of advantages of big data in healthcare!

  • Limiting medical errors and inconsistencies
  • Preventing the spread of pandemic
  • Enabling preventative healthcare 
  • Early detection of diseases 
  • Curating a personalised and highly accurate treatment
  • Allowing real-time alerting in case of medical emergencies
  • Enabling cost predicting of the treatment
  • Forecasting all the possible risks of treatment
  • Using information to identify and assist high-risk patients
  • Catering to mental health needs
  • Eradicating unnecessary hospital visits
  • Boosting medical staff management
  • Streamlining medical operations
  • Better healthcare service
  • Cost cut on medical bills

Big Data Use Cases

Even though incorporating this technology into day-to-day operations is nothing less than moving a mountain, developments are being made to maximise the use of this technology and access the perks. 

  • Internet of Things

Before the enrollment of IoT, the only way doctors and patients could communicate was through personal visits or telephone. Unfortunately, this limited the scope for care providers to constantly monitor and share necessary treatment. 

But with IoT-enabled applications and devices, patients’ engagement and satisfaction have been elevated. Moreover, as the efficiency of stakeholders is enhanced, remote monitoring of patients’ using IoT-based applications is set to streamline the future of healthcare, improving the treatment outcomes.  

Influence of IoT

For patients, IoT-based technology delivers personalised attention in the form of blood pressure and heart rate monitoring, fitness bands, sleep trackers, and much more. It has positively transformed the day-to-day monitoring of elderly patients, allowing their care providers to keep a regular check on their vitals. In addition, these IoT apps and devices send alerts to the concerned professional in case of any deviation from routine monitoring.  

For physicians, using IoT-based home monitoring devices simplifies patients’ health tracking as doctors can quickly check patients’ adaptability to a given treatment. In addition, it boosts connectivity, watchfulness, and presents scope for healthcare providers to turn more proactive.  

For hospitals, there are several areas where IoT-based technology can be deemed highly useful. For example, tracking real time location of medical and monitoring equipment. Furthermore, since infection is one of the biggest concerns in a hospital, deploying IoT-enabled hygiene monitoring devices can help minimise the spread. In addition to this, they also play a key role in asset management.  

For health insurance companies, there are several opportunities with IoT-connected devices. They can make the most of the data collected via healthcare monitoring to detect fraud claims, risk assessment protection, pricing, claims operations, identify prospects for underwriting, and much more. Apart from delivering clarity between customers and insurers, IoT-based devices can be used for incentivising the program or validating claims.  

  • Artificial Intelligence 

With Machine Learning, Deep Learning, and Natural Processing Language; Artificial Intelligence is enabling healthcare providers to identify solutions faster and with higher accuracy. 

Let’s understand it in a simpler manner. AI has the power to go through huge chunks of information stored by healthcare institutes. It then identifies patterns or abnormalities that can easily be missed during a manual process. 

AI-based algorithms are taught to identify data patterns, and NLP ensures to separate relevant information. And finally, DL interprets the collected information with the comprehensive knowledge of computers. 

Use of AI in healthcare can trigger the speed of medical coding search and clinical studies by researchers and data managers. It also delivers scope for healthcare players to personalise plans through virtual agents connected via conversational AI. With this technology, clinicians can boost diagnosis and disease prediction. 

AI in healthcare

With a pool of advantages, we cannot ignore the fact that the integration of AI in healthcare is still in the early stages. But with the help of healthcare mobile app development, multiple trends are being integrated. From boosting medical assistance to improving workflows, AI presents a vibrant opportunity to the medical industry and stakeholders.

  • Blockchain 

After proving its worth in the wide-ranging domain of cryptocurrencies, blockchain is set to rule the healthcare sector with its advanced and innovative solutions. This technology will enable a secure way to preserve and exchange patient data through physicians, laboratories, hospitals, pharmacies, and much more. 

It has the potential to help medical institutions gain insightful details and improve medical record analysis.  

The trend of blockchain healthcare app development is supported by the urgency for advanced solutions delivered by progressive technologies. Furthermore, since the landscape of the healthcare system is inclining toward a patient-centred approach, blockchain technology is destined to play a crucial role in enabling accessibility and availability of medical resources. 

In addition to this, the decentralised system of technology will deliver shared information on public well-being, boosting the quality of treatment for major and minor communities. 

What Are Popular Types Of Healthcare Applications? 

Now that you have an idea about the trends, it’s time that we consider the popular types of applications in healthcare. 

Healthcare Apps

1. Psychological health

One of the most popular applications these days is mental-wellbeing apps. With multiple companies trying to explore the field, it has become a critical part of healthcare mobile app development. These include numerous features like meditation sessions, sleep tracking, and much more. 

2. Medication management 

The fast-paced lifestyle that we follow makes it difficult for us to check on our daily medical needs. These apps help you keep track of daily medicine intake by sending on-time alerts. In addition, they reduce the risk of missing medicine or injection intake. 

3. Symptom Analysis

These applications help users feed symptoms of the disease and get it identified in the comfort of their homes. It involves a step-by-step self-assessment test, and its result is later approved by an authorised professional. 

4. Electronic Health Records(EHR)

These applications enable doctors to view patients’ health records at any time, where they can also prescribe the medication accordingly. Furthermore, it stores the updated information on a patient’s health in a digital format, ensuring fast and easy access to crucial data in just a single click.  

5. Scheduling Appointments

Such applications let users book instant appointments with doctors from different domains. The trend for such apps is booming as they play a crucial role in simplifying the process. They also let patients automate the process of scheduling appointments, helping them streamline the entire process. 

What Are The Most Important Features In A Healthcare App?

Features In A Healthcare App

1. Login/ Signup

This is one of the most basic features of any healthcare app. This allows users to sign up or log in to the digital platform with their email address or any social networking site profile. 

2. User Profile

If you are planning to build a healthcare app, you need to enable users to personalise their details on the application. For example, they may choose the limit of information they want to showcase publicly or keep private.  

3. Dashboard

It is crucial to integrate a dashboard that clearly states the immediate information needed by the user base, for example, scheduled appointments, current vitals, and much more. 

4. Progress tracking

The users need to track progress in their health. Enabling these features would mean that the patients can keep a check on their vitals and the impact of the treatments. 

5. Search bar

The addition of this feature will allow users to look for doctors near them. 

6. Notifications 

This functionality reminds the users of their scheduled appointments, medicine intake, exercise schedule and much more.  

7. Payment gateway

Here users can pay for the services, consultations, sessions, or treatments that they access with the help of the application. Moreover, with an in-built payment gateway, the user loyalty of the platform can be elevated.   

8. Video Monitoring 

With this feature integrated into the mobile application, patients can access updates and live video sessions provided by clinicians and doctors. In addition, they can also access live video sessions or consultations from their desired professional. 

9. Inbox

This feature lets you deliver a chat service to the user with a professional. Its key role is to provide users with a communication platform with a licensed practitioner on their smartphone through a secured application. 

How Much Does It Cost To Build A Healthcare App?

Let’s understand the cost of developing a healthcare app in a simple manner here…

The cost of building an app is just like getting your graduation degree.

You can either join a community college without putting much effort and get your degree. Or you can work hard, spend your time and resources to enter an IVY league college for graduation. 

A mobile app is something you can get for free or at a minimum cost. 

But if you want to generate revenue or effectively streamline your operations from an app, you need to invest not just money but your time and efforts. 

In that case the cost to develop a healthcare app will be anywhere between hundreds of dollars to thousands of dollars. So for MVP, CAW, or a complete product development, we allocate a dedicated team of analysts, designers, developers, and project managers.

So if someone hires Techugo for healthcare app development, we ensure to quote a figure that compliments the development process. 

Cost of Healthcare App

1. For an MVP

Here we allocate a dedicated team of analysts, developers, designers & project managers. Creating a minimal viable product can take around 3 to 5 months. 

The cost of building an MVP can range anywhere from 40 to 100K USD. 

2. For CAW

Concept Analysis Workshop is a service delivered by professionals at Techugo, where we take care of analysis and design, including prototype, wireframing, R&D, etc. It’s 10 to 20% of the complete project cost and can take up to 5 to 7 weeks. 

The cost of building CAW can range anywhere from 15 to 35K USD.

3. For the Product

The development of the complete product takes longer than building an MVP or CAW, as it has an ongoing cost necessary for maintenance and growth. 

It can never be done in a go as it always needs improvements, enhancement, additional features, and optimization depending upon the market analysis and user’s feedback. 

The cost of building a product can range anywhere between 50K to 500K USD. 

Wrapping It Up!

The journey to an entirely digitised healthcare industry is a long one, but imperative to acknowledge that we have already begun. As the patients want to access the medical facilities on the go, the industry is keen on enabling the services online with the help of healthcare mobile applications. 

But you need to move in a strategic manner prioritising the user needs. And do not worry about how much does it cost to develop a health app, just connect with our experts.

As technology partners of 750+ businesses, we have helped our clients realise their target audience needs through intensive market analysis. It is natural to have curiosity about a possible opportunity that lets you expand your capabilities. So if you are looking for someone to brainstorm your idea with, we are here to help you. Get in touch with Techugo, a top mobile app development company in India and get closer to your digital dream.

But until then, stay tuned to this space for more information from the tech world.

Happy reading!

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