15 Feb 2023

Key Features of A Successful On Demand Food Delivery App Development


Shivani Singh

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on demand food

Apps are a part of every aspect of our daily lives. It would be challenging to survive today without an app.

The food delivery app is a great example. It allows us to have our food delivered right to our doors. Every day, we place orders, enter our address details and wait for our delivery agent to arrive at our doors. Of course, we expect to be informed of the progress in real-time.

Many food delivery apps are available, but it is worth checking key features for an on demand food delivery app development.

So, here we are with the same. You will have the best features for your on demand food delivery app development that can let you steal the limelight. If you are excited to learn further, just move ahead. 

Also ReadGuide to Developing an On-Demand Food Catering Application?

Why on Demand is in Trend?

The Digital Era is a modern, chaotic era. Every aspect of our personal and professional lives has gone digital. Moreover, Our daily tasks are so time-consuming that we constantly look for quick solutions at our fingertips, doors, and homes. And all this at a reasonable price!

This lifestyle has brought about the most significant shift in society. We can now purchase groceries, cabs, and tickets with just a swipe or pinch of a screen. All thanks to “App culture,” making everything accessible with on demand food delivery app development and on demand ride sharing app development.

What’s more?

Businesses are moving digital as the digital era begins. This makes people’s lives more efficient, quicker, and more accessible. Nowadays, people need more time to do their daily activities. So they seek immediate answers at affordable prices at their doorstep.

Because of their simplicity, on-demand mobile apps thrive here. With a single swipe of your smartphone, you can get everything you need, such as taxis, movie tickets, and hotel reservations. As a result, every company is now focusing on mobile app development.

Are you looking to invest in an app that allows food on-demand ordering or on demand food delivery app development? Do you need help determining whether it is a worthwhile investment? These numbers will help you to see the big picture.

Market Statistics of Food Delivery App

  • The eServices online food delivery sector can generate $22,898.2 million in sales in 2023.
  • The online food market has seen a boom recently, opening up many opportunities for food delivery startups. This industry’s global revenue is projected to grow at 7.5%, resulting in a projected volume of US$182,327M.
  • 60% of American consumers order delivery or takeout at least once per week.
  • Online food ordering has increased by 30% compared to dine-in traffic since 2014.
  • On-demand delivery Apps like Instarcart and Walmart Grocery, Shipt, and Target have seen an increase in daily downloading of 218% and 160%, respectively.
  • Statista estimates that the worldwide revenue from the Online Food Delivery Segment will be around 96,864.4 Million USD by 2024.

Here are some critical features to consider when developing a food delivery app

You need to be familiar with the latest features when planning an on demand food delivery app development. These principal elements will help you create an excellent app for your food business.

Also ReadHow much does it cost to develop a food delivery app?

You must first identify your primary users/actors for developing an on-demand food delivery app. Such as: 

  • The customer
  • The admin and
  • The courier or delivery person

After that, study the user’s preferences, patterns, needs, and desires. It is incredible to offer features that are most appropriate for these users. Three types of mobile apps allow you to order food. These are:

  • App customer side
  • The admin panel
  • Appendix A: The courier or delivery person

These user-specific features make it easier to use your food delivery app. These are the key features that each type of food delivery app should have.

Features for Users to Order Food on-Demand 

Customers are constantly exposed to new functionalities and features due to the increasing number of food ordering apps or on demand food delivery app development on global markets. Therefore, ensuring that your users get all the standard features is vital. Certain features are essential for ordering food online. 

Ensure that you will integrate all these features with the support of a top food delivery app development company

  • Register

The first step is to open a new account to establish a relationship between the brand and the customer. This is essential to maintain customer loyalty. You must create a login ID and password to create a new account. You can also use a Google ID or social media page.

  • Profile

The profile is a repository for information about the user. This information could include past orders and preferences based on order analytics, delivery addresses, or saved outlets. Payment options can also be included. This profile is most appealing to customers because it allows them to access information quickly.

  • Favorites

This allows users to identify their favorite restaurants and food dishes quickly. In addition, a favorites mark makes it easy for customers to find their favorite food items, making it easier to reorder.

  • Search

These apps should allow users to filter their search based on delivery times, distance, or menu preferences based on where they are located.

  • Placing Orders

A food delivery app should make it easy to place an order. It’s not enough to be able to add or remove items. Advanced ordering features, such as reordering items quickly and locating the order summary, are almost mandatory. Uber Eats offers a feature that allows customers to order and schedule their orders. It is essential to clearly define cancellation policies and offer options to avoid customer negativity. Consider offering pick-up options when placing orders. Uber Eats’ latest feature, dine-in, allows you to place an order, pay and then eat at the restaurant. No waiting and no additional delivery fees.

  • Order Tracking

Tracking one’s order is another common feature in food delivery apps. This feature requires that the app be customized to track your order. Customers can track their order from when it’s placed until it arrives at their home.

  • Payments

It is crucial to offer your customers multiple payment options. Customers should have the opportunity to pay by card, cash on delivery, or via PayPal. However, customers should be able to change their preferred payment method at anytime.

  • Loyalty Program and Discounts

Customers love the convenience of getting discounts that they can’t get on-site. These are exciting features of any app. Loyalty programs that offer discounts to customers can help you make huge strides in customer retention. Coupons are a popular format that allows users to save money and earn discount points.

  • Integrate with Social

Users can share photos and reviews about their dishes on social media to increase organic promotion. This is an excellent way for your social media team to get feedback and provides a lot of content.

  • Push Notifications

Push notifications can help you in retaining customers and improve brand loyalty. Moreover, you can customize them according to the users’ specific needs. 

Features for Administrator

Who will handle orders, determine prices and maintain efficient services? 

You’re the admin!

The admin app feature is crucial to keep the service running smoothly. These are the main features that the app builder can use to create food-ordering apps.

  • Register and Manage Your Profile

The admin must complete the registration process to work as an aggregator model that lists multiple restaurants to customers. 

  • Assigning Orders

It is essential to assign orders. The feature allows you, the restaurant, to use the admin panel to give orders to delivery personnel.

  • Dashboard

A dashboard is a vital feature to run your service efficiently. This dashboard will allow you to manage your restaurant more effectively. What’s more? The dashboard gives you a quick overview of orders, deliveries, payments, and other information. This feature allows you to manage your business better.

  • Management of Content and Orders

Your business’s core is your content. Customers can quickly review information about restaurants by using the most recent data. Optimized content in your admin panel is essential for the best UX.

  • Additional Features in the Admin Panel

You should include these features in your admin side to allow for food delivery portal development.

  • The admin app should allow you to manage and edit your financial and payment accounts.
  • Push notification centers can inform users about discounts and offers. The center can also analyze the order history of the user.
  • The panel should have the ability to create loyalty programs and new offers.
  • Analytics are crucial in the delivery of food. This aspect will give you a quick overview of your customers and the daily orders you receive.

Also ReadGet Your Customers Back to Action with These Push Notification Trends

Features For Restaurant Owners

This panel allows the restaurant you partner with to access the application. These are the requirements for your restaurant application.

  • Register and sign the contract

A registration process must be completed for any new restaurant that signs up using your application. The admin is notified when the restaurant successfully signs up. Administrators then call the restaurant to manage the rest of the details.

When they sign up, the vendor restaurant will need to give basic information, including the title, telephone number, and address. An OTP will be used to verify the phone number.

  • Products Listing

The restaurant can now upload information about the food items, images, prices, titles, descriptions, and discounts. They can upload multiple products to the application or choose bulk upload. 

  • Notifications for Orders

After all, the configuration is completed at the first login; the vendor can start receiving orders. They will receive notifications about orders.

  • Manage your Order

They must be able to manage the orders that they receive. They should be able to cancel, complete, and manage orders.

  • Choose a Delivery Person

The order received must allow the restaurant to choose the delivery man who will deliver the order. This decision can be made based on the availability of a driver and the address where the order must be provided.

  • Place your order for Stages

An order can be placed on the restaurant panel in three stages: order received, order processing, and delivery. The restaurant and the customer can track the delivery via the map once the order has been sent for delivery.

  • Earning, History, & Payout Graphs

The essential feature of the restaurant panel is the calculation and history of orders, as well as the payouts. This will allow the vendor restaurant to manage and analyze its sales. Connect with Techugo, the best app development company, to start on demand food delivery app development today. 

  • Cancellations and refunds

The vendor restaurants should be able to manage cancellations or refunds through their panel. In addition, the restaurants will be able to handle refunds much easier.

  • Deliveries are handled by a professional

The restaurant can register its driver on the app if they wish. The restaurant can choose to have its driver or use one the admin provides.

Courier Features for Food Delivery

We will look at on demand food delivery app development essential features for a high-quality delivery courier app.

  • Registering and customizing profiles

In the delivery application, the personal profile of the courier includes personal and contact information as well as ratings and reviews. The unique shape of the courier consists of a history of all completed orders, payment information, and preset parameters.

  • A list of all available orders

A list of orders still not picked up by the couriers should appear on the working screen of the courier. It is recommended that all orders be displayed by default within a radius of 750m from the current courier’s location. The order should be sorted chronologically according to the arrival time. 

  • GPS and Navigation Tracking

The map is essential to your application, as food must be collected from a particular place and then delivered to that location. However, you don’t need to create your solution. Google Maps and Open Street Maps (OSM), as well as your functions, can be used to locate the device. Customers will also be notified when their food arrives by adding real-time order tracking.

It would be desirable if the program could integrate with routing services, allowing for the rapid creation of optimal routes. This reduces the time it takes to coordinate logistics and speeds up work by five times. In addition, each courier’s intelligent order distribution and automated route planning account for traffic conditions and order grouping.

  • In-App Messaging

In-app notifications are notifications the app displays to the user whenever the app is opened. They can appear as pop-ups or as colorful interstitials. All are used to send targeted or context-sensitive notifications.

A messenger is essential for a courier application. This will allow the customer to communicate with the administrator and clarify details.

  • Status Update

Every order is assigned a status (payment and processing). These statuses allow the courier to understand what is needed with each order. The courier may see that the order has been received, and they can then go to the restaurant to pick it up and deliver it to the recipient.

Moreover, the courier can change the status of an order at any time. In addition, the courier automatically notifies customers of the changes in their application.


  • What makes on-demand delivery of meals so popular?

Customers can order food from many restaurants and get it at home without interrupting the workday. Online meal delivery is growing because customers are looking for convenience and flexibility.

  • What are the benefits of ordering food from an app?

  • Provide various payment options
  • Prove to be cost-effective. 
  • Deliver lip-smacking food to our doorsteps. 
  • What are the features to add when developing a food delivery app from an admin’s perspective?

  • Registration
  • Product Listing
  • Order Notifications
  • Order Management
  • And various others

Implementing the Advanced Food Ordering App Features – Expertise is What Really Matters

Technical expertise is essential for any food delivery app project. However, there is a way to get technical knowledge if you are unsure of your capabilities or need more experience. You can outsource the development of food delivery applications to experts with a track record of success in the food and beverage industry.

Techugo, an On Demand App Development company, can help you with food delivery app development.

Our successful experience includes Milkbun and various others, which our technocrats have developed while integrating robust technologies. Your idea can be our next dynamic project in the food delivery industry. 

Sounds great, right? Contact us for food delivery application development services. Let’s work together to build the next great thing in food delivery!

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