mobile app testing

12 Jan 2017

HOW TO AVOID THE POOL OF MOBILE APP TESTING GLITCHES (UPDATED)

Oops, I did it again the song sung by Britney Spears, crossed my mind several times, although I crooned it with too much of aggression and frustration.

As the mobile app I downloaded, was crashing constantly at some particular point and was halting my workflow system. With the utmost frustration, at the end I uninstalled the app and opted for a different way to complete my task, I agree it was the harshest step I took, but that was my last option.

The situation might deem similar to most of you when you download a game or a useful mobile app, and it crashes on a regular interval, then the final step taken is always the uninstall, which I think is not an adverse step, due to the set of circumstances created by the app bug.

The face of the mobile app, for a user, is always the brand company, not the development company, and we vent out all our frustration on it and declare the company unreliable and unprofessional, on the contrary, the brand company has very little share to the agony of the users, but the major credit goes to mobile app testers, who test the mobile app to carve it further.

Read More –  WHY APP TESTING IS IMPORTANT

How app testing makes a difference to your business?

App testing is a process of sifting the wheat from the chaff, which means, they need to check out every single bug or issue associated with the mobile app, to make it an impeccable piece, which can be utilized and enjoyed by the users extremely.

But many times, it has been noticed, that an experienced brood of testers, leave some room for error unknowingly and don’t realize their mistakes until the final output is available for the use.

As suggested by the adage, “ Precaution is always better than cure”, so why to wait for the last moment to strike at you to be hammered by the user’s comment and reviews, it is always a preferred and accepted option to work on the flaws before making them live for the public.

Here I have compiled a few of the mistakes to be avoided in the app testing and gain an insightful mobile app for your users, the set of mistakes is followed by:

 Features should never be taken for granted

Looks do matter, I agree on this, but the app success does not solely depend on UI/UX, but there is a broader picture lies behind the UI/UX, which has the starting and ending all summed up with app functionalities.

For a user to get attracted towards your mobile app UI/UX, is an unavoidable aspect, but if the same user finds the app functionalities filled with bugs and issues, then even the best of the world’s UI/UX cannot save your app from the horror of uninstalling.

As an app tester you need to work upon the mobile app as a whole total, it should not be a mere UI/UX to be tested, but the functionalities also need to be sifted properly.

 Let’s be geo-realistic 

Every tester has a misconception of all the users accessing the same bandwidth speed from every corner, on a factual note, not every user access the same internet speed. As they can use your mobile app from any corner of the world, which would mean to carry the offload baggage of low bandwidth data speed always with your mobile app.

Do not reserve yourself to one particular region or country, rather explore the network on the most realistic geo locations, sooner you would realize the network issues faced by different regions and countries.

This would make it much better for you to attain the accurate and healthy testing environment for your mobile app load, you need to gather some information with the assistance of your marketing team, who would escalate the information of mobile app marketing and the locations covered in.

 Learn a-z of the codebase

Many testers are testers out of no choice, not out of passion, do I sound naïve?

But actually, I am not, because most of the testers don’t have all the knowledge about the internals of the code and building a test suite and face the music afterward.

As a tester, you need to understand every single bit of testing, unless you know how the code works you may never get the actual essence of the codebase. To understand the codebase work with the developers to identify the parts of the application that should be tested based on the way the application is built.

With a healthy communication channel with the development team regularly, you can work upon the major sections of the mobile application, which needs to be tested.

Right device at the wrong time

Let’s not play a blind game, by favoring device or emulator testing too deeply while testing mobile applications.

When you give importance to either of them on another, then you miss the key information about performance, quality, and user experience. Check and utilize the emulators with simulated browsers and browser capabilities for your automated functional testing and regression testing.

Don’t misjudge to carry the wrong mode of testing with a blindfold, rather, be intelligent enough to carry the right device or right testing which would give a boost to app downloads.

 Missing communication bridge 

A long ago, I was taught not to let the communication a barrier for you to reach the heights of success. And my professional front taught me, the true essence behind it.

A missing or broken communication cycle between a tester and a developer can bring the most undesirable flavor of misconceptions, which can give birth to a deteriorating condition for the mobile app.

It is always noticed that developers struggle in explaining things to testers and vice versa. So let there be a well-built communication bridge between the app developer and you as a tester to avoid the superfluous set of mobile app bugs, which could be resolved with a mere touch of communication.

Maintain the crash logs

App crash is a ubiquitous thing to happen during the app development process, but the most heart-wrenching thing happens when it keeps on occurring even after the app launch. As a tester, you need to maintain a complete and proper crash log, which may help you to understand that which crash took place at what level, so the bug can be rectified promptly and offer a well-balanced and memorable experience, in the form of the mobile app, to your users to be cherished forever.

Consider data speed

Not every user has the 4G internet speed, some even face the 2G speed, and other low internet issues. Hence, you must test your app’s functionality and feature on different devices and with different internet speed. So at the end your users would not face the hiccup of app loading issues, in any given condition.

You should remember a successful app is not created within a jiffy, but it takes a lot, which is even beyond what all have ever been written for the mobile app development process. You can reach the heights of success if you follow the given advice and your developed mobile app will be acknowledged for some good reasons, among the users.

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